Jobs for People with MS: National MS Society

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Small Equipment Repair Specialist is responsible for the inspection of, cleaning, repair, and condition testing for small dental equipment which could include sterilizers and handpieces. These items are fully restored on site and returned to each customer in a like-new condition.

Responsibilities:

Repair Dental Items to include but not limited to:

• Read schematics and diagrams

• Disassemble and clean items

• Repair and test to ensure items meet specification

• Use of hand tools to evaluate and repair

• Assist in identifying items that need to be sent to manufactures for repair

Inventory Control to include but not limited to:

• Monitor inventory levels and request parts stock

• Transfer parts between warehouses to complete repairs

• Increase/decrease stock levels based on usage

• Conduct annual physical inventory, as well as regular spot checks

Communication to include but not limited to:

• Contact manufactures for repair assistance or part inquiries

• Articulate repair situations and findings with customers

• Utilize other team members for repair assistance

• Partner with customer experience coordinators to create customer repair estimates

Computer Skills to include but not limited to:

• Utilize Microsoft Office products to track repair information

• Proficient typing skills are necessary

Job Qualifications

• High school diploma or equivalent

• Must have a mechanical aptitude

• Expresses strong customer service orientation through excellent written and verbal/phone communication skills

• Ability to read and understand assembly drawing and instructions

• Uses technology with efficiency and possesses basic computer skills, including knowledge in Microsoft 365/MS Office

• Ability to positively contribute to the team environment by taking initiative to learn and improve upon skillsets

• Outstanding troubleshooting and problem-solving skills

• Ability to multi-task in a fast-paced environment

Preferred Qualifications

• Associate degree or equivalent trade school completion

• Previous repair experience or customer service experience

What's In It For You: (http://www.pattersoncompanies.com/careers/default.aspx#section=benefits)

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

• 401(k) Match Retirement Savings Plan.

• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO).

• Holiday Pay & Floating Holidays.

• Volunteer Time Off (VTO).

• Educational Assistance Program (Tuition Reimbursement).

• Full Paid Parental and Adoption Leave.

• LifeWorks (Employee Assistance Program).

• Patterson Perks Program.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.

An Equal Opportunity Employer

Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.