Jobs for People with MS: National MS Society

Program Assistant, Master - Care Programs

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Program Assistant, Master - Care Programs

Salary

$20.12 - $22.65 Hourly

Location

Durham, NC

Job Type

PT w/ benefits (30 hours or more per week)

Job Number

25-05326

Department

Parks and Recreation

Opening Date

03/07/2025

Closing Date

Continuous

• Description

• Questions

Position Description

Work. Serve. Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation (https://www.dprplaymore.org/27/ABOUT-US) is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

Hourly Rate: $20.64 - $21.89

Location: WD Hill Recreation Center - 1308 Fayetteville Street

Workdays/Hours: S hifts assigned between 7:30 am - 6:00 pm (various depending on program),

some nights and weekends required

Position assists in the planning, organization, and supervision of School Age Care program activities and sites. Assists with maintaining positive relationships with parents/guardians as well as with local schools and organizations. Incumbent conducts special projects, researches topics, prepares marketing materials, and manages supply inventories. Maintains electronic and web-based resources, develops documentation, and compiles and submits unit reports. Responsibilities also include providing support through ActiveNet software, maintaining activity waitlists, collecting program fees, and managing balance reports among other similar tasks.

Duties/Responsibilities

• Assists with the planning and implementation of School Age Care programs and sites as well as providing program coverage to include: After School, Summer Camp, Intersessions and Fun Days.

• Oversees special projects assigned by the School Age Care supervisors including but not limited to: research of industry trends, marketing projects for the unit, and assisting with inventory and supply management.

• Researches and assists with development of concepts for special events and activities.

• Researches new staff training opportunities and assists with implementation.

• Organizes, files, and distributes unit reports and records using ActiveNet, ePACT, and intranet systems.

• Assists supervisor with hiring processes.

• Enters and updates user accounts, program registrations, and fee payments in Active.Net recreation software. Manages program waitlists and accounts receivable.

• Attends all unit meetings and records minutes.

• Researches department/unit policies and procedures from various organizations, drafts unit documents and handbooks, and assists with writing unit SOPs.

• Assists customers by phone and in person with questions regarding programs, accounts, emergency forms, child’s behavior, and program notifications.

• Facilitates communication between parents and unit staff.

• Conducts customer and participant surveys and evaluations.

• Creates activity and staff schedules for Summer Camp, coordinates and assists with the oversight of contractors, and secures transportation.

• Leads site specific staff and parent orientations for Summer Camp, creates informative communication tools for parents and staff.

• Monitors facility cleanliness, safety, security, and adherence to policies and standard procedures.

• Records behavior incident reports and accident reports, sets expectations and addresses behavior, safety and other concerns with both participants and staff.

KNOWLEDGE OF:

• Child development.

• Educational and recreational programming.

SKILL IN:

• Planning and implementing programs.

• Conducting research.

• Organizing and problem solving.

• Written and oral communication.

• Prioritizing and managing multiple tasks independently.

• Coordinating with other staff members.

• Preparing and delivering training materials.

• Report writing and record keeping.

• Reviewing documents for accuracy.

Minimum Qualifications & Experience

• Bachelor’s degree in elementary education, child development, recreation administration, business administration, or a related field;

• Two (2) years of experience in elementary education, childcare, youth recreation with a minimum of 900 hours verified experience working in a licensed childcare program "or" 1350 hours working in an unlicensed childcare program.

• Must be at least 21 years of age.

• A valid North Carolina Class C Driver’s License with a satisfactory driving record.

• A valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification within the first six months of employment.

Additional Preferred Skills

• Experience developing, implementing and maintaining youth programs, such as After School, Summer Camp, Intersession, and Fun Day.

• Experience with school-age care.

• A vailable to work the hours of 11:00am-6:00pm with occasional nights and weekends.

• Work a minimum of 30 hours every week and understand make-up shifts may be required if a scheduled shift is missed.

  01

  Where did you first hear about this opportunity?

• City of Durham Website

• Walk in

• Job fair

• Employee referral

• Professional organization Please list the organization in "other" box below

• Internet posting Please list the specific web site in the "other" box below

• Craig's List

• Facebook

• LinkedIn

• GlassDoor

• governmentjobs.com

• Monster.com

• Indeed.com

• Employment Security Commission

• Magazine/Newspaper

• Other

  02

  If you listed "other" above please give specific web site, organization, or publication.

  03

  Are you 21 years of age or older?

• Yes

• No

  04

  Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

• High School Diploma or Equivalent (GED, HiSET, TASC)

• Associates Degree

• Bachelor's Degree

• Master's Degree

• Doctoral Degree (PhD, Juris Doctorate)

  05

  If you have a bachelor's degree or higher level of education, is your degree in elementary education, child development, recreation administration, business administration, or a related field?

• No

• Yes

• I have no degree.

  06

  Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

• I have a valid, unrestricted NC driver's license.

• I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.

• I do not have a valid, unrestricted driver's license.

  07

  How many years of related experience do you have in elementary education, childcare, youth recreation with a minimum of 900 hours verified experience working in a licensed childcare program "or" 1350 hours working in an unlicensed childcare program?

• No related experience

• Less than 1 year of related experience

• 1 year but less than 2 years of related experience

• 2 years but less than 6 years of related experience

• 6 or more years of related experience

  08

  Do you have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification "or" if hired, are you willing to obtain within the first six months of employment?

• I do not have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification and not willing to obtain within the first six months of employment.

• I do not have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification, but willing to obtain within the first six months of employment.

• I have the required certification.

  09

  How many years of related experience do you have with school-age care?

• No related experience

• Less than 1 year of related experience

• 1 year but less than 3 years

• 3 years but less than 6 years

• 6 or more years

  10

  Do you have experience developing, implementing and maintaining youth programs, such as After School, Summer Camp, Intersession, and Fun Day?

• No

• Yes

  11

  Are you available to work the hours of 11:00am-6:00pm with occasional nights and weekends?

• No

• Yes

  12

  Do you understand that this position must work a minimum of 30 hours every week, and make-up shifts may be required if a scheduled shift is missed?

• No

• Yes

  13

  Have you been responsible for writing documentation such as instructions, guides, and/or rules?

• No

• Yes

  14

  Do you have experience with recreation software or other business software involving customer accounts?

• No

• Yes

  15

  Have you prepared or presented training materials?

• No

• Yes

  Required Question