Job Information
City of Durham Human Resources Manager - Employee Relations in Durham, North Carolina
Human Resources Manager - Employee Relations
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Human Resources Manager - Employee Relations
Salary
$84,428.00 - $130,874.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Remote Employment
Flexible/Hybrid
Job Number
24-05066
Department
Human Resources
Opening Date
08/13/2024
Closing Date
9/10/2024 11:59 PM Eastern
Description
Benefits
Questions
Position Description
Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $84,428 - $101,097
Work Days/Hours: 8:00am - 5:00 pm
Eligible for Flexible/Hybrid work option after satisfactory completion of six month probationary period.
The City of Durham's Human Resources Department (http://durhamnc.gov/722/Human-Resources) is an accomplished, diverse, energetic team embracing and inspiring the joy of public service. We aggressively challenge assumptions of what is possible, moving towards a future that is more just, productive and rewarding for all employees. Join us if you're ready to share your talents, learn new skills and build relationships in service to the City of Durham!
Under the general direction of the Assistant HR Director, the Employee Relations Manager would be responsible for overseeing and managing all aspects of employee relations within an organization. The primary focus would be maintaining a positive and productive relationship between the employer and employees. This position is critical for creating a healthy work environment, fostering employee engagement, and ensuring compliance with labor laws and company policies.
The Employee Relations Manager is crucial in promoting a harmonious and productive work environment. This position is responsible for developing and implementing strategies, policies, and programs that foster positive employee relations and ensure compliance with employment laws and regulations. The Employee Relations Manager will also manage a team, serve as administrator to the ADA program, handle employee grievances, conduct investigations, manage assigned programs, and provide guidance to management on employee-related matters.
Duties/Responsibilities
Develop effective employee relations strategies and policies to maintain a positive work environment and promote employee engagement and satisfaction.
Provide guidance and support to the HR team and department leadership on employee-related issues, including performance management, disciplinary actions, and conflict resolution.
Manages employee relations team. Conducts regular 1:1 meetings and provides feedback and support as necessary.
Recommends and drafts policies. Drafts functional standard operating procedures.
Conduct complex investigations into employee complaints, grievances, and concerns, ensuring a fair and impartial process and appropriate resolutions.
Collaborate with the legal department to ensure adherence to labor laws, regulations, and company policies, minimizing potential legal risks.
Develop and deliver training programs for managers and employees on employee relations topics, including communication, conflict resolution, and company policies.
Stay updated with industry best practices and emerging trends in employee relations to improve the organization's practices and policies continuously.
Manage employee relations metrics and analyze trends to identify areas for improvement and implement appropriate solutions.
Work closely with the HR team to support talent acquisition and employee development initiatives.
Conduct exit interviews and analyze feedback to identify potential areas for improvement in employee retention and satisfaction.
Develops employee relations reporting and ensures databases are current.
Actively participates in the design and implementation of the new HR ERP solution.
Work closely with Department leadership to address employee relations issues.
Manage the secondary employment process.
Manages the flexible work program.
Manage and provide support to the ADA program.
Collaborate with the HR leadership team in developing and implementing HR strategies and initiatives that align with the organization's goals.
Performs all other HR-related duties and projects as assigned.
Competencies
Thorough knowledge of labor laws, regulations, and HR best practices.
Strong problem-solving and conflict-resolution skills, with the ability to handle sensitive and confidential information.
Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Demonstrated experience in conducting investigations and resolving employee issues effectively.
Ability to work independently and as part of a team, managing multiple priorities and deadlines.
A solid analytical and data-driven mindset to identify trends and make data-informed decisions.
High ethical standards and a commitment to fostering a positive work culture.
Relevant certifications in HR, employee relations, or conflict resolution are a plus.
Minimum Qualifications & Experience
Bachelor's degree in Human Resources, Business Administration, Industrial Psychology or a related field.
Six (6) years of employee relations or human resources experience.
Three (3) years of HR management/supervisory experience.
Additional Preferred Skills
A Masters degree and relevant certifications in HR, employee relations or conflict resolution are a plus.
Two years of experience investigating employee relations cases.
Benefits – General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD , Juris Doctorate
04
How many years of employee relations or human resources experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 6 years related experience
6 or more years related experience
05
How many years of HR management/supervisory experience do you have?
No supervisory experience
Some supervisory experience but less than 1 year
1 year experience but less than 3 years
3 years experience but less than 5 years
5 or more years supervisory experience
06
How many years of experience do you have investigating employee relations cases?
No related experience
Less than 1 year of related experience
1 year but less than 3 years
2 years but less than 5 years
5 or more years
07
Please list any Human Resources certifications you currently have. If no certifications, please put N/A.
Required Question