Jobs for People with MS: National MS Society

Description

HYBRID Position

We are offering a role for a Cash Application Specialist in Duluth, Georgia. This role serves as a key player in our finance team, primarily focusing on supporting daily operations, metrics, and reporting of corporate cash applications. The successful candidate will be able to handle a high volume of transactions, requiring fast decision-making abilities and minimal supervision. This role is highly analytical, requiring meticulous research and reconciliation of customer payments to reflect the correct status and balance of customer accounts receivable.

Responsibilities:

• Handle the receipt, processing, and reconciliation of cash receipts on a daily basis across multiple currencies, legal entities, and bank accounts.

• Apply and reconcile internal and external customer payments including importation and application of cash batches, wires, and ACH payments to minimize unapplied cash over payments and short payments.

• Process physical checks received and handle returned checks accordingly.

• Regularly process credit card charges and upload and apply credit card payment files as available.

• Research unidentified/unapplied cash receipts and resolve issues in accounts receivable.

• Process and service customer refund requests as needed.

• Assist with unclaimed property reporting or processing as required.

• Build and maintain productive relationships with key external and internal customers, using a customer-centric approach to troubleshoot issues or inquiries.

• Ensure timely filing of cash batch back-up in a logical storage and retrieval system according to retention policy.

• Follow up with customer contacts for payment-related questions and support documentation.

• Balance multiple bank accounts to Subledger on a daily basis.

• Prepare bank deposits daily and track daily cash receipts.

• Coordinate wire transfer requests to Treasury Department and track and drive timely resolution of unidentified cash and liability exposure.

• Understand Domestic and International payment systems, Wires, ACH payment processing to ensure that payments and settlements are processed in accordance with company policies and procedures.

• Meet performance metric goals established by management.

• Assist with requests for annual audit and quarterly review as required.

Requirements • Proficiency in Microsoft Excel and Oracle ERP required

• Must possess strong customer service and communication skills

• Proven experience in cash handling and payment processing

• Familiarity with accounts receivable (AR) and month-end close procedures

• Ability to research, analyze, and resolve issues effectively

• Experience in supervising a team and working collaboratively

• Proficiency in preparing and presenting metric reports

• Experience in check processing and receipt management

• Ability to conduct reconciliations and troubleshoot discrepancies

• Knowledge of cash activity and property management

• Ability to adhere to company policies and procedures

• Experience in filing and maintaining organized records

• Proven ability to handle quarterly tasks efficiently

• Must possess strong skills in research analysis

• Experience in ERP - Enterprise Resource Planning is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .