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Job Information
Citigroup Digital Onboarding Product Manager in Dublin, Ireland
This specific role sits within our Global Platform and Data Services (PDS) Product group which is part of our Treasury and Trade Solutions (TTS) function within Services The Digital Onboarding Product team is responsible for developing & implementing a global digital strategy to support client onboarding across TTS business lines. This role will focus in particular on the opening of bank accounts for Citi’s institutional clients. The strategy includes the transformation of the operating and engagement model through delivery of self-service and digitized capabilities. We are looking for someone that will be laser focused on client experience and can drive the onboarding experience forward in terms of innovative thinking, defining industry leading features and capabilities both for our external customers and the internal stakeholders who help support our products
Your day-to-day responsibilities will include:
Help define product strategy and roadmap
Execute the Digital Onboarding Strategic Roadmap in a cross functional setting Gather, review, and prioritise product capability requests from external and internal stakeholders
Understand markets and users experience through client feedback (Voice of client) and research
Create client user journeys and drive application development with Technology partners
Manage relationships with cross functional partners in support of the product roadmap, day-to-day management, etc
Work within Agile framework-Clearly define EPICs and prioritise based on product vision and roadmap
Support Product Owners with decomposing EPICs into User Stories
Maintain an active feedback loop with external and internal stakeholders for Onboarding increment
Conduct system demo’s and support our Sales, Client Relationship and Client On-Boarding Teams with collateral and training
Job Family Group:
Product Management and Development
Job Family:
Product Performance Management
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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