Job Information
Dubai Holding Waiter/ess - 42 Midtwon Restobar - Zabeel House The Greens in Dubai, United Arab Emirates
About Jumeirah and the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.
Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Our lifestyle brand, Zabeel House takes inspiration from our roots – Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of ‘what is good,’ and build experiences that people want to share.
Limitless curiosity is our commitment to engage the guest in the local neighborhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity and always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance – we created a brand that is high on design but low on complexity and our design – led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel – guests who want to live like a local – even if just for a day.
Our property, Zabeel House by Jumeirah, The Greens, offers its guests 210 rooms and suites, and a co-workspace with meeting rooms. For those inclined toward wellness, a cutting-edge fitness centre awaits, while the rooftop boasts a pool area for leisure and relaxation. Elevating the culinary experience, a diverse collection of restaurant outlets awaits exploration, including a multi award-winning vibrant Pan-Asian restaurant.
About the Role:
An opportunity has arisen for a Waiter/Waitress to join the Food & Beverage Department at Zabeel House by Jumeirah the Greens. The main purpose of the role is to provide quality food and beverage service that is consistent with the SBU SOP at all times in line with our life style concept.
The main duties and responsibilities of this role:
Provides a link between kitchen and service areas.
Provides table and or counter service of all menu items.
Provides table and or counter service of alcoholic / non-alcoholic beverages.
Updates food and beverage knowledge required to carry out duties.
Provides advice on food and beverage to guests.
To be familiar with the food and beverage service including stemware used and appropriate garnishes.
Receives and stores food and beverage adhering to all food hygiene regulations and procedures.
Consistently monitors quality of food and beverage being served, and report to the supervisor or assistant outlet manager.
Actively uses up-selling techniques to exceed guests’ expectations and increase revenue.
To complete opening and closing side work as assigned and has all tables set according to standard.
To report any accident or guest complaint immediately, no matter how minor, to a manager.
To provide quick and attentive assistance to any mishap in the restaurant operation.
To identify potential problems and ask for assistance before a breakdown occurs.
Ensures that all colleagues’ activities adhere to and support the Company Quality Standards.
About You:
The ideal candidate for this position will have the following experience and qualifications:
Essential:
University Degree preferably in hospitality management
2 years in a Food and Beverage Service outlet in a life style property or restaurant
Demonstrates energy and enthusiasm with work
Good English communication skills
Sound knowledge of non alcoholic and alcoholic beverages
Knowledgeable on how to use Micros
About the Benefits:
This position offers a highly competitive salary and package which include; accommodation, flight allowance, medical coverage, life and accident insurance, uniform, laundry services, meals during working hours, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.