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Shell Commercial Operator LNG West Cargo in Dubai, United Arab Emirates

The Role

LNG Commercial Operations is responsible for execution of all deals and trades for Shell LNG Marketing & Trading (SLMT) which encompasses the global LNG businesses acting as a talent pool for the business.

Where You Fit In

Shell LNG Marketing & Trading (SLMT) is the Global LNG Trading organization and the Commercial Cargo Operator sits within the Operations arm of Shell Trading. Shell is global leader in LNG business with supply projects in both Atlantic and Asia Pacific basins and customers spread across Asia, Europe, Middle East and South America. The nature of this high value trade is evolving fast with the mix of long- and short-term contracts changing fast.

Commercial Operations provides end-to-end commercial operations and logistical support to SLMT and is as such responsible on a day-to-day basis for the timely implementation and execution of freight and commercial transactions to ensure that all obligations arising from the LNG contract and charter party are met and carried out professionally. This requires working closely with Traders to maximize the value-add for profitable operations and minimize any profit leakage from the flexibility and optionality embedded in the LNG contracts and supply programs. Operations are also involved in the development of projects and new contracts.

The LNG operations team is responsible on a day-to-day basis to implement and execute commercial deals and review standard LNG contracts. In addition to cargo operations, this incumbent may be expected to cover freight operations and be able to operate LNG ships under SLMT’s responsibility working closely with the chartering team.

Due to the nature of physical trading operations, out of office hours working and availability on weekends will be required. Working days are Monday to Friday.

What’s the Role

Key Areas of Responsibility

  • Ensure that LNG Operations fully complies with Shell’s internal standards including compliance and HSSE, paying special attention to HSSE hazards and risks that may have impact on Shell’s license to operate.

  • Ensure that all obligations arising from the contracts are carried out, and that any necessary requirements are complied with.

  • Deal with cargo and freight counterparties and terminals on a regular basis regarding all pre- and post-deal activities, ensuring all necessary operational information is passed on in good time and documentary requirements are met.

  • Appoint independent inspectors and expeditors.

  • Ensure that all operational information is entered into Trading systems.

  • Provide guidance and perform the necessary cargo invoicing activities as well as diversion calculation/payments and clearances of accruals for both external and internal deals.

  • Carrying out all term and spot cargo pricing for all LNG contracts and support supply schedules with third parties.

  • Review LNG Confirmation Notices and contracts, influencing the operability of the LNG contracts.

  • Liaise with counterparts to ensure smooth operations, avoid delays and minimize demurrage costs.

  • Multi-task on priorities and think on own feet to deal with contractual problems ensuring that all are managed professionally and optimally for the trading business.

  • Specifically seek to add value by exercising embedded commercial and logistical deal options and pro-active approach to problem solving.

  • Carry out contractual volume reconciliations ready for the annual delivery program discussions.

  • Manage and ensure that all financial securities are in place.

  • Manage internal relationships with Traders, Optimisation Traders, Finance, Shipping and several other teams.

  • Manage relationships with external stakeholders, counterparties and service providers such as suppliers and customers, regulatory bodies, inspectors and survey companies.

  • Actively engage with the global freight and cargo operations team members across other hubs to ensure operations process alignment, business continuity and commercial added value opportunities and business needs are met.

  • Pro-actively close out operational related disputes with external and internal counterparts and support less experienced team members whenever necessary.

  • Participate and contribute to Continuous Improvement/Operational Excellence projects.

  • Whilst key accountability lies with the regional team, the Operator is expected to understand contractual constraints globally and collaborate with the cargo and freight operations teams in other regions to resolve any issues.

  • The operator will handle global 24/7 trading activities and whilst colleagues are available in other time zones, the operator is expected to respond flexibly to requests outside of normal office hours.

What we need from you

  • Act with personal integrity, be guided by personal values and beliefs.

  • Resilient under pressure and ability to manage own well-being with consideration for others.

  • Strong sense of initiative to independently seek out information.

  • Ability to apply analytical competencies and critically analyse scenarios to best determine actions and decision making.

  • Digitalization driven with ambition to leverage on suitable technologies to unlock new capabilities for commercial operations.

  • Flexibility to adapt wholeheartedly and accommodate team requirements as and when required.

  • Ambassador of continuous improvement and be able to identify and implement solutions to ruthlessly eliminate complexity and waste in terms of processes.

  • Embrace and adapt to change with full commitment and a holistic perspective.

  • Effective verbal and written communication skills, adapting to varying audiences to clearly articulate key messages for influence.

  • Deploy a commercial mindset in parallel with critical HSSE elements to achieve a balance of objectives.

  • Deal with conflicting priorities where managing difficult stakeholders must be conducted professionally.

  • Display learner mindset and challenge commercial decisions where applicable.

  • Make decisions under time pressure based on available information.

  • Ability to engage, listen and understand perspectives whilst providing effective feedback to peers and management.

  • Take personal accountability and pride to ensure timely delivery of commitments.

  • Impeccable work ethic with exceptional work standards and the desire to learn and grow through experiences.

  • Ability to identify risk and opportunity in complex operational circumstances.

  • Ability to leverage on functional support and provide high quality options and opinions to commercial stakeholders.

  • Can identify areas of operational and commercial risk in new and existing contracts, with a track record of successfully implementing changes to limit risk or increase optionality.

  • Proven track record of building trust among peers, stakeholders and external counterparties.

  • Ability to understand diversity of thought and incorporate different views in decision making.

  • Confident and able to adapt communication style across groups in various layers of the organization.

  • Can foster a positive work environment even in challenging circumstances. Shows care for colleagues.

Experience in commercial operations (preferably LNG) will be a strong advantage. Global LNG Operations business vision is to grow a strong pool of commercially savvy teams and therefore an integral part of the role requires strong analytical skills and digital acumen. Candidates who can demonstrate skill in this department will be preferred. This will be assessed as part of interview process.

A key criterion is to be able to operate within a non-standard environment where the counterparty requires and expects considerable support and at the same time be able to gently introduce standardization and efficiency.

A high level of fluency in the English language, both written and spoken is required; fluency in Spanish and/or Arabic would also be an advantage.

This role is Dubai based with workdays Monday to Friday.

COMPANY DESCRIPTION

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through a transparent recruitment process, workplace adjustments, and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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