Job Information
Niagara Bottling LLC DTS Analyst II in Diamond Bar, California
At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
DTS Analyst II
The Collaborative Customer Service Analyst II, DTS position drives, supports, and owns supply chain alignment between our Customers and Niagara on Direct to Store (DTS) programs. DTS programs are built to bypass customer distribution centers and delivery direct to customer stores in order to gain logistical efficiencies. There is a strong focus on designing the most efficient routes with cost, distance and store locations to keep in mind. There will also be attention to ongoing program management and optimization. Part of the role’s scope entails flagging and contributing continuous improvement projects to such efficiencies. In order to be successful in this position, it is important to foster existing relationships as well as pursuing new supply chain partnerships.
Essential Functions
· Design static, seasonal and promotional multi-stop routes using the tool: Supply Chain Guru
· Internal cross functional collaboration to manage DTS programs, namely departments like: Sales, Procurement, Planning, Customer Service, Logistics.
· Analyze and manage program performances to improve the value proposition of DTS for Niagara and for our customers.
· Coordinate with sales to sell the programs value proposition to the customer.
· Troubleshoot and consult with Customers and Supply Chain teams to ensure an efficient and streamline design
· Provide clear, prompt communications with customers on the launched program status.
· Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications:
Minimum Qualifications:
2 Years – Experience in Supply Chain/Customer Service/Engineer or other related field
2 Years – Experience in Analytics
*experience may include a combination of work experience and education
- · List if any travel is required using percentage of time
0%
Preferred Qualifications:
4 Years – Years of Experience in Supply Chain/Customer Service/Engineer or other related field
4 Years – Years of Experience in Analytics
*experience may include a combination of work experience and education
Competencies:
· Advanced knowledge of and experience with Microsoft Word, Excel, PowerPoint, and Outlook.
· Strong business acumen
· Proven customer service skills
· Strong problem solving/ analysis abilities
· Knowledge of Process Management
Ability to identify, suggest and implement process improvements
· Outstanding Customer/Client Focus
·Strong verbal and written communication skills
Speaks clearly and persuasively in positive or negative situations; demonstrates presentation skills.
Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information.
Strong relationship building skills internally and externally
Detail oriented and accurate
Teamwork Orientation – collaborates well with team members from different departments and contributes in reaching shared goals
Contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives
Inspires and motivates others to perform well; influences actions
Displays passion and optimism.
· Solution driven – Identifies and problem solves through high volume work load with urgency
Ability to prioritize multiple tasks effectively
Time management - uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks
Change Management - communicates changes effectively; builds commitment and overcomes resistance.
Ability to manage multiple sources of information and make independent and timely decisions
This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:
· Lead Like an Owner
o Makes safety the number one priority
o Keeps alert for safety issues and escalates immediately
o Effectively prioritizes tasks based on department goals
o Shows respect to others and confronts interpersonal issues directly
o Prioritizes resolution of customer issues effectively
o Responds promptly and honors commitments to internal and external customers
· InnovACT
o Makes recommendations to continuously improve policies, methods, procedures, and/or products
o Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
o Increases performance through greater efficiency
· Find a Way
o Seeks to develop technical knowledge through learning from other experts
o Understands interdepartmental impact of individual decisions and actions
o Seeks solutions rather than placing blame
· Empowered to be Great
o Consistently looks for ways to improve one’s self through growth and development opportunities
o Communicates clearly and promptly up, down, and across
o Communicates effectively to manage expectations
Education
· Minimum Required:
o Bachelor's Degree in (Business Administration, Economics, Engineer, Statistics) or other related field
· Preferred:
o Master's Degree in (Business Administration, Engineer, Economics) or other related field
Certification/License:
· Required: N/A
· Preferred: N/A
Foreign Language
· Required: None Required
· Preferred: None Required
Typical Compensation Range
Pay Rate Type: Salary
$77,796.00 - $112,805.00 / Yearly
Benefits
https://careers.niagarawater.com/us/en/benefits
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!
Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.
From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.
We hope that you consider joining our Niagara family!
Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.