Job Information
Detroit Wayne Integrated Health Network Behavioral Health Technician Supervisor (Contingent) in Detroit, Michigan
Behavioral Health Technician Supervisor (Contingent)
(THIS IS A CONTINGENT POSITION)
Under the general supervision of the Crisis Care Center -- Site Director, the Behavioral Health Technician Supervisor -- (Contingent) serves as the contingent supervisor of non-clinical/technical staff for the Crisis Care Center.
Principal Duties and Responsibilities:
- Oversees behavioral health technician staff members.
- Oversees the scheduling of behavioral health technician staff members.
- Completes monthly reporting on staff members.
- Assists with admissions, discharges, and transfers of individuals.
- Conducts ongoing observation of individuals for the purpose of reporting any significant changes.
- Responds quickly to critical situations that may require Restrictive Interventions.
- Functions as a leader in providing de-escalation and support strategies to prevent the use of physical restraints.
- Provides effective emergency response in the event of imminent danger in order to maintain safety and security.
- Provides a No-Force-First recovery environment.
- Assists with food preparation, serving and clean up.
- Assists individuals with shower and clean-up.
- Monitors internal cameras throughout the shift.
- Assists with environmental and safety checks on the crisis units.
- Attends all required unit leadership team meetings.
- Participates on the unit leadership team in the capacity of a supervisor.
- Performs room safety checks, ensuring that individuals are safe from potentially dangerous objects and that the rooms are clean.
- Completes documentation as required.
- Maintains updated training for all staff in de-escalation standards and strategies.
- Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
- Knowledge of DWIHN policies, procedures and practices.
- Knowledge of the DWIHN provider network and community resources.
- Knowledge of the Michigan Mental Health Code.
- Knowledge of MDHHS policies, rules, regulations and procedures.
- Knowledge of the practices of a Behavioral Health Technician.
- Knowledge of Crisis Operations principles and practices.
- Knowledge of Crisis Center operations and management.
- Knowledge of Crisis Center programs.
- Knowledge of Peer Recovery Support principles and practices.
- Knowledge of behavioral health and mental health principles and practices.
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``` - Knowledge of Suicide Prevention, Resilience and Crisis Intervention.
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``` - Knowledge of Substance Use Disorder practices and principles.
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``` - Lived experience in program recovery. - Supervisory skills. - Assessment skills. - Evaluation skills. - Organizational skills. - Communication skills. - Active Listening skills.
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``` - Decision Making skills. - Training skills. - Teamwork skills. - Relationship-building skills. - Team decision-making skills.
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``` - Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). - Ability to communicate orally. - Ability to communicate in writing. - Ability to work effectively with others. - Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. - Judgement/Reasoning ability.
REQUIRED EDUCATION:
High?school diploma or a G.E.D.
REQUIRED EXPERIENCE:
Two (2) years of professional experience performing behavioral technician or peer recovery and support duties and responsibilities.
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