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Job Information
National Jewish Health Medical Assistant (MA) II - Adult Inpatient/Day Unit in Denver, Colorado
Some call it a career. For us, it's a calling.
As the leading respiratory hospital in the nation, National Jewish Health is pioneering a new preventive and personalized medicine era. By combining our efforts in comprehensive care, academic education, and ground-breaking research, we're able to develop treatments that help our patients live more productive lives. We breathe science so our patients can breathe life. If you believe in working for an organization where Breathing Science is Life, we invite you to join our team!
This position can be filled with a Medical Assistant I or Medical Assistant II based on skills and years of experience.
Position Summary
Medical Assistant I:
The Medical Assistant I performs basic clinical activities in support of physicians and nursing staff. They deliver safe and appropriate patient care within the scope of practice and established policies and procedures under the direct clinical supervision of a licensed professional.
Medical Assistant II:
The Medical Assistant II promotes efficient, high-quality clinical practice by providing guidance through collaborating with the team to manage patient flow and communication. To deliver safe and appropriate patient care within the scope of practice and established policies and procedures, under the direct clinical support and supervision of a licensed professional.
Essential Duties
Medical Assistant I: Assists with preparing patients for examination and may obtain patient medical history by accurately taking vital signs (temperature, pulse, respirations, blood pressure, height, and weight) and documents the results in appropriate systems and/or EMR. May review medication list. May perform spirometry and/or other pre-appointment testing and documents the results appropriately. Reviews charts and prepares them for the following day as indicated. Stocks patient care areas with the necessary supplies. Performs clinical skills as guided by competency validation. Coordinates with other clinics to ensure quality patient experience. Medical Assistant II: Assists with preparing patients for examination and may obtain patient medical history by accurately taking vital signs (temperature, pulse, respirations, blood pressure, height, and weight) and documents the results in appropriate systems and/or EMR. May review medication list. May perform spirometry and/or other pre-appointment testing and documents the results appropriately. Performs clinical skills as guided by competency validation. Implements plan for each clinic ahead of time to identify and anticipate potential clinic flow problems; Monitors master schedule; Resolves unexpected patient flow issues. Coordinates telephone communication with patients, families, referring providers, and other members of the health team; utilize follow-up system to assure care follow up and coordination is accomplished; tasking by utilizing scripted callbacks relaying messages from the clinical licensed profe Responsible for administrative function to support clinic: manual billing, error correction, data entry, photocopying, prior authorizations, answering unit/clinic phone, taking phone messages, faxing, and obtaining recor Provides and documents appropriate education to patients/families utilizing effective teaching skills, scripted teaches, and the National Jewish supportive materials as directed by a licensed clinical professional. Precepts and orients new team members to their function in clinic. May perform a variety of routine blood drawing procedures to include venipuncture techniques using standard equipment - including vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Reporting of any adverse reactions to supervisor or nursing staff.
Other Duties Medical Assistant I: None Medical Assistant II: May collect and correctly label lab specimens utilizing the correct collection procedure from patients. May prepare specimens for analysis by centrifugation, separating specimens from red cells, and other techniques required for distribution of the sample to the appropriate area. May utilize point of care instruments, such as the ISTAT, Piccolo, glucometer, etc. May perform electrocardiograms (EKGs) or other diagnostic tests on patients as directed, processes and files patient charts, and monitors procedure activity under supervision. May participate in quality assurance and improvement activities on an ongoing basis and may revise laboratory manuals and procedures in preparation for inspections.
Competencies Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health. Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards