Job Information
AGFA CORPORATION Cloud Systems Operations Administrator in Darbydale, Ohio
Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management. From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies. As a Cloud Systems Operations Administrator, you will be responsible for the overall maintenance, configuration, and reliable operation of computer systems, servers, networks, and related infrastructure. Your primary focus will be ensuring the integrity and security of data, network access, and system backups. You will collaborate with other IT professionals to optimize system performance, troubleshoot issues, and implement new solutions to meet the organization's evolving needs. Additionally, Cloud Systems Operations Administrators are often involved in system upgrades, backups, disaster recovery planning, and implementing security measures to protect against unauthorized access, data breaches, and malware attacks. They may also collaborate with other IT professionals, such as network engineers and software developers, to integrate systems and optimize performance. Key Roles & Responsibilities: System Maintenance: Regularly monitor system performance and ensure all systems are operating efficiently. Perform routine maintenance tasks, such as software updates, patches, and system upgrades. Network Management: Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs. Troubleshoot network issues and ensure network security protocols are up to date. Data Security: Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and other security threats. Monitor security logs and conduct regular security audits. User Support: Provide technical support and assistance to end-users for hardware, software, and network-related issues. Respond to help desk tickets in a timely manner and resolve problems effectively. Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and minimize downtime in the event of system failures or disasters. Test backup systems regularly to ensure reliability. Documentation: Create and maintain comprehensive documentation of system configurations, network diagrams, and troubleshooting procedures. Keep documentation up to date as systems evolve. Business Expertise: Proven experience as a Cloud Systems Operations Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure. Experience with AWS hosted solutions. Working knowledge of security, AWS storage, AWS operations, data protection, and disaster recovery protocols Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow or a demonstrated capability to learn cutting edge new technologies. CIIP certification preferred. Proficiency in operating systems (e.g., Windows, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and virtualization technologies. Experience with system monitoring tools, backup and recovery solutions, and security systems (e.g., firewalls, intrusion detection/prevention systems). Strong troubleshooting skills and the ability to analyze complex technical problems and implement effective solutions. Excellent communicatio