Jobs for People with MS: National MS Society

Join our clients dynamic team as a SQL DBA Technical Support Engineer and leverage your expertise in database management and cloud services to solve complex technical issues. In this role, you'll provide top-notch support for SQL databases and Azure cloud solutions, ensuring the smooth operation of mission-critical systems.

Job Title: Technical Support Engineer

Contract Duration: 18 Months

Location: 2-3 Days Onsite in Dallas, TX; Charlotte, NC; Redmond, WA

Key Responsibilities:

• Provide administration support for SQL databases and Azure cloud-based services.

• Handle production support with hands-on database experience.

• Maintain complex database solutions, including RDMS technologies and SQL language.

• Participate in case triage meetings and share knowledge to develop efficient customer solutions.

• Manage customer communication with professionalism and timeliness, aiming to meet KPI targets.

• Work both independently and as part of a team, managing a diverse workload.

• Make quick decisions on escalating tickets when necessary.

• Use data collection tools to analyze problems, determine root causes, and develop solutions.

Must-Have Skills:

• 5+ years in Technical Support roles.

• Proficiency with MySQL, Postgres, and MariaDB.

• Basic understanding of Azure SQL Services and Azure SQL Managed Instance.

• Excellent communication skills.

• Logical problem-solving approach.

• Ability to handle incidents and manage customer relationships.

• Passion for technology and a lifelong learning mindset.

Good-to-Have Skills:

• Experience supporting Azure or other cloud-based solutions.

• Microsoft certifications in data platform or Azure technologies.

• Troubleshooting experience with Open-Source Databases like MySQL, PostgreSQL.

• Basic networking, storage, and platform troubleshooting skills.

If you have a passion for technology and an expertise in solving complex technical issues, we'd love to hear from you. Apply today to embark on an exciting journey with us!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.