Jobs for People with MS: National MS Society

Description

A client of ours in Dallas is seeking a motivated AR/Collections Specialist to take the lead on monitoring past-due accounts, contacting customers for payment, and resolving outstanding balances. In addition to collection efforts, this role also supports general accounts receivable functions including posting payments, setting up customer accounts, and responding to billing inquiries by phone and

Responsibilities:

Responsibilities

• Monitor and manage shared AR email inbox; respond to customer payment inquiries

• Answer inbound phone calls related to billing, payment status, and account questions

• Review and maintain the accounts receivable aging report

• Perform regular collection efforts through phone calls and emails to customers with past-due balances

• Escalate delinquent accounts as needed and coordinate with sales teams on account status

• Assist in setting up new customer accounts, including verifying tax forms and billing preferences

• Check credit box and review account standing when new service orders are submitted

• Prepare and share aging or collection reports with management and relevant departments

• Post credit card, check, and ACH payments accurately to customer accounts

Requirements

• Previous experience in accounts receivable, collections, or general bookkeeping

• Strong attention to detail and ability to reconcile accounts accurately

• Professional and confident communication skills, especially when following up on payments

• Comfortable handling incoming calls and shared inbox responsibilities

• Experience with credit card, check, and ACH payment processing

• Positive attitude, strong work ethic, and willingness to assist across departments

• Able to work independently while staying aligned with team priorities

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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