Job Information
Happy State Bank - a division of Centennial Bank Branch Manager (Float) in Dalhart, Texas
The Branch Manager (Float) is responsible for the administration and efficient daily operation of a full service branch office. This includes the promotion of bank products and services that support overall company goals. May travel or float from branch to branch to provide management oversight in the absence of regularly assigned manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Partner with management to coordinate and attain branch, region and company objectives.
Coach and lead a strong support team of retail staff.
Comply with all company policies and procedures.
Must have the ability and knowledge to backup all retail positions within the branch.
Ensures all retail or branch operational functions are performed accurately and in a timely manner.
May originate, process and close various consumer and small business loan products.
Responsible for maintaining and developing business for the branch.
Participate in civic and community organizations as needed.
Complete regular monthly branch audits.
Ensures all security procedures are strictly followed.
Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es).
Conducts regular staff meetings to keep staff informed.
Complete annual employee performance reviews in a timely manner and disciplinary action as needed.
Maintain a safe and professional business environment . Ensure all equipment is in good working order.
Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns.
Participate in regular SWOT analysis for competitive advantage.
Lift coin bags up to 50 lbs.
Review, evaluate, and determine payment decisions within established limits per company policies and standards.
Make hiring and termination staffing decisions/recommendations.
Provide wire verification/approvals up to established limits.
Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds.
Approve fee refunds/waivers within established regional guidelines.
Process debit card limit increase up to $5,000.00.
The ability to work in a constant state of alertness and in a safe manner.
Completes required BSA/AML training and other compliance training as assigned.
Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 6 years related experience and/or training, and 1 to 6 months related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, ora , or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Some banking related courses preferred.
SOFTWARE SKILLS REQUIRED
Intermediate: Payroll Systems, Spreadsheet, Word Processing/Typing
Basic: 10-Key, Human Resources Systems, Presentation/PowerPoint
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises a small group (3-7) of employees, usually of lower classifications. Assigns and checks work; assists and instructs as required and performs same work as those supervised, or closely related work, a portion of the time. Content of the work supervised is of non-technical nature, but presents numerous situations to which policies and precedents must be interpreted and applied.
Supervises the following departments: Retail Branch
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.