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Job Information
Cass Information Systems, Inc. Utility Support Clerk I (Remote) in Columbus, Ohio
Description Access customer files to research and update existing account numbers in Tandem. Load new account information. PRINCIPAL RESPONSIBILITIES AND DUTIES: Reviews various files to research account numbers rejected in data entry. Researches Tandem to identify existing accounts by matching meter numbers to service address or sites to the information on file. Utilizes provided excel spreadsheets to load new accounts into Tandem including account number, vendor, and other client required information. Prioritizes and verifies accuracy of work and returns work to designated departments in a timely and orderly manner. Keeps management advised of any potential account changes or concern areas. Coordinates additions and/or changes to the utility vendor file. Maintains good communication flow between employees, leads, and supervisor and updated department procedures. Maintains neat and professional work area. Performs all job responsibilities in accordance with client standards, Cass policies, and Cass procedures. Works overtime as required by management. Performs other duties as assigned. SKILLS AND ABILITIES REQUIRED: Working knowledge and understanding of utility processing procedures. Good analytical, interpersonal, organizational, problem solving, and time management skills. Must be able to work with minimal supervision, maintain a positive attitude, and be self-motivated. Basic knowledge of the Microsoft Office suite (Word, Excel, and Outlook) is preferred. MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED: High school diploma or equivalent required. Prior keyboard experience or specialized training. APPLICATION PROCESS: Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at www.cassinfo.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.