Jobs for People with MS: National MS Society

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a product manager on the Self-directed Investing digital product team, you will work with designers, engineers, and other partners to expand and enhance the current online investing platform for Chase clients. Through the digital experiences you create and manage, you will have the opportunity to help people to invest on their own, informed by industry leading proprietary research and third party market data, tools and content, all backed by J.P. Morgan. You will join a team that is passionate about serving clients and improving their experience. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Scope for the experience that the team manages and extends includes web, mobile, notifications, and text and email notifications.

This leader will model and cultivate the team's customer first orientation, lean agile mindset and entrepreneurial spirit.

Job responsibilities

• Lead the product development lifecycle by collaborating with design, engineering, agility, and data analytics team members to discover, develop, and build product enhancements that address customer jobs to be done

• Conduct discovery sessions to clarify and prioritize requirements

• Own and write detailed requirements that capture functional, design, analytics, and control/regulatory features

• Review and certify new experiences with QA, engineering, and design to ensure it meets expectations

• Facilitate decision-making to make smart trade-offs when appropriate

• Drive the prioritization of any defects found and work with technology on the resolution

• Leverage data-driven experimentation and measurement frameworks to optimize experience and measure progress against OKRs.

Required qualifications, capabilities, and skills

• 2+ years of digital consumer product development or business analyst experience with track record of delivery of new products and features

• Experience authoring business requirements, defining user stories and leading execution including bringing together cross functional teams within an Agile development framework

• Proven ability to distill complex ideas into consumable and actionable materials

• Excellent presentation skills and communication skills

• Commitment and self-motivation suitable to a start-up team in a large organization

Preferred qualifications, capabilities, and skills

• Familiarity with an array of financial instruments and experience in self-directed brokerage industry preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans