Job Information
American National Red Cross B2B Sales Process Intern in Columbus, Ohio
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is currently seeking a Summer Intern within the Training Services Department to support the B2B Sales Team. This is a work from home position with limited travel. WHAT YOU NEED TO KNOW (Job Overview): The Training Services Summer Internship Program offers undergraduate and graduate students an opportunity to gain work experience in a non-profit organization. During the 10-week program, students receive training and develop their skills and knowledge under the guidance of experienced professionals. The 2025 Summer Internship program will run from May 28, 2025, through August 1, 2025. This intern will be tasked with identifying gaps, errors, and inconsistencies within BGST process documents and training curriculum. Additionally, they will review BGST and Field sales processes to highlight opportunities for alignment. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Examine and audit various Sales processes across multiple business units (Field and BGST) * Identify steps in various Knowledge articles and job aids that could be simplified by verbiage updates or screen shots * Identify discrepancies or deficiencies across business processes and/or training programs by business unit * Create an inventory of suggested processes to be revised, including complexity of impacted process, sales teams impacted and if solution is process or system based * Develop recommendation that will provide a framework for Sales teams to better align, facilitating easier task completion for the Sales and/or Admin team and enhancing the overall employee and customer experience. Standard Schedule: Monday- Friday Standard business hours. The salary for this position is $20.00 an hour. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * Education: High School or equivalent required. Internship is typically part of an undergraduate program which requires some university credit hours. Undergraduate Junior/Senior preferred. Potential Majors include Business Psychology, Organizational Studies, Business, Communications. * Experience: Up to 1 year of related experience * Skills & Abilities: * Excellent written and verbal communication skills. * Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). * Ability to work on a team with remote support. * Ability to work the entire 10-week internship. * Travel: Ability to travel to attend in person meetings 10-20%. Must have valid driver's license. * Combination of candidate's education and genera