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Job Information
HILTI, INC Account Manager Trainee in Columbus, Ohio
What's the role? The purpose of this role is to manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts to drive customer engagement and provide a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand. Who is Hilti? At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. What does the role involve? Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store Expedite customer backorders and switch to locations that meet customers' delivery requirements with the most cost-effective mode of transportation Reconcile opening, closing, and annual physical inventories for the Hilti Store Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order and up to Hilti brand standards Utilize Hilti's different computer software to increase customer interactions and warehouse functions Perform other duties as assigned Every Hilti employee is welcomed to participate in the Mentor as you Grow program that was developed by employees, for employees. What do we offer? Other than the ongoing training & mentoring mentioned above, you'll be given everything you need to excel in your role. You'll receive a generous compensation package for the work that you do with the possibility to earn bonus for going above and beyond. You'll get great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want) educational reimbursement, health and wellness days - the list goes on. We also offer many opportunities to develop your career in various departments of interest (which we think is a pretty unique perk) alongside the possibility to work internationally in any of the 120+ countries we operate within if you decide that's the path you'd want to take. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $46,000 - $50,000 with bonus of $5,000 to $6,000 quarterly What you need is: High School Diploma or GED required; Bachelor's Degree preferred or equivalent work experience Ability to lead change and adapt to a fast paced, dynamic environment Ability to gather and analyze appropriate information to develop and implement effective strategi