Job Information
Crown Health Care Services Inc Staffing Coordinator in Columbus, Georgia
- Achieves and maintains proficiency in the use, maintenance, and support of the staffing, scheduling, and recruiting programs.
- Follow the company policies and procedures.
- Create contacts and schedule appropriate healthcare personnel as needed.
- Performs all data entry functions relating to healthcare personnel, recruiting, staffing, and scheduling.
- Performs data gathering and entry functions related to scheduling, recruiting, staffing, and report generation.
- Maintains records per policy.
- Excellent organizational skills.
- Strong computer skills be proficient in Microsoft Word, Excel, and Outlook.
- Detail Oriented.
- Great customer service skills.
- Schedule caregiver services by carefully matching clients and caregivers based on client needs and caregiver skills.
- Check schedules for accuracy at the end of the week for call types, pay rates, and authorizations for both client and caregiver.
- Communicate detailed care plan to caregiver along with directions to client home. Have the caregiver repeat care information and directions back to ensure understanding.
- Work closely with clients to ensure optimal client/caregiver matching, scheduling, and satisfaction.
- Enter all data into AlayaCare including documented events, client and caregiver information changes, care plans, etc.
- Contact caregivers to follow up on schedules and services to ensure satisfaction with a new assignment or client.
- Provides emergency (after-hours and weekend) phone answering service as requested by management.
- Coach caregivers on performance issues and provide feedback from clients.
- Coach them on company standards and provide input for caregiver reviews.
- Serves as a backup resource for emergency shift fills.
- Mandated reporting of elder abuse and neglect
- Marketing to doctors, hospitals, case managers, etc.