Job Information
Dorman Director, Corporate Quality in Colmar, Pennsylvania
Director, Corporate Quality
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Date: Jun 21, 2024
Location: Colmar, PA, US, 18915
Company: Dorman Products
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
The Director of Global Quality is a highly visible function with objectives of preventing quality issues rather than remediating, ensuring the highest quality products and solutions, exceeding customer expectations, and building lasting customer loyalty.
Primary Duties
Develop and implement operational business plans, strategies, and organization design that are consistent with short and long-term company goals and objectives.
Ensure operations conform to the company’s policies and procedures, as well as federal, state, and local regulations.
Design and implement continuous improvement / productivity projects that increase throughput and reliability.
Develop and support new product launch activities by implementing a standardized launch process that includes; Production Readiness Assessments, Risk Management, APQP, Early Production Containment, PPAP. Provide leadership for developing these skills throughout the supply base.
Build customer and supplier partnerships to closely monitor “voice of the customer” and proactively adapt to changing market and customer needs.
Identify and develop new and emerging technologies as well as internal/external competencies required to be best in class.
Review and provide on-site assessments of quality and technical development capability of strategic supplier partnerships.
Work closely with Product Team, Engineering, Supply Chain, Operations, and Sales on cross functional and company initiatives with direction from Department VP.
Foster a success-oriented, accountable environment within the company. Builds a great working environment for the contributors. Attracts, develops, retains, and motivates the talent needed to be a world class, high performing team.
Responsible for oversight and maintenance of department budget.
Formulate effective corrective and preventative maintenance strategies.
Other duties as assigned.
Qualifications
An impeccably strong change agent and influential leader with exemplary experience and success in the areas of Quality, Customer Satisfaction Improvement & Sustainability, Six Sigma, Process Improvement, Cost Avoidance and Optimization.
A strong communicator who is able to work with all levels of the organization.
Experience providing support to a large and diverse customer base.
Strong verbal, written and presentation communication skills required.
Ability to lead employees to assure company goals and results are met.
Black Belt Certification preferred.
Experience in a fast paced, cross-functional environment a plus.
Knowledge of various engineering and manufacturing processes.
Experience in engineering components for the automotive industry or automotive aftermarket a plus.
Proven track record in establishing deep and lasting customer and supplier relationships.
Challenges the status quo, proven track record of driving change and teaching/motivating individuals to develop & implement new ways of thinking and doing business.
Highly effective collaborator with internal as well as external resources.
High-level of personal accountability.
Up to 20% travel required.
Education / Experience
Bachelor’s Degree in Mechanical / Electrical or Manufacturing Engineering discipline.
Minimum of 10 years of engineering experience with previous direct (hands-on) Quality Leadership experience in a supervisory role.
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Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com