Job Information
Texas A&M University System IT Business Analyst I in College Station, Texas
Job Title
IT Business Analyst I
Agency
Texas A&M University System Offices
Department
Workday Services
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.
The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8.25% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance.
Salary:
$3,542.62 - $4,166.67 per month commensurate with experience.
Job Description Summary:
The IT Business Analyst I, in collaboration with the Associate Director of Workday Services for Core HR and Staffing processes, will perform complex analysis, configuration, and testing efforts to support an enterprise-wide Human Capital Management system on behalf of the Texas A&M University System.
Responsibilities:
- Analyze and troubleshoot defects and/or errors to the point of resolution or escalation.- Assists team leads to optimize Workday business processes, to continuously improve the Workday application, and to investigate processing scenarios.- Collaborates with System Enterprise Applications, training and communication teams.- Contributes to the design and content for related topics for training for end-users.- Execute configuration and testing as directed by the team lead.- Helps collect, analyze, review, and document business needs.- May execute routine corrections to data records.- Participates in the planning and testing of configuration changes to enhance the functional area.- Participates in training and professional development sessions.- Responds to and resolves second tier customer service tickets in a timely manner; identifies problems and escalate issues as needed.- Serves as point of contact for complex questions and requests.- Uses independent judgment to assess client needs, troubleshoot problems, and resolve issues.- Other duties as assigned.
Education and Experience:- Bachelor’s degree in applicable field or equivalent combination of education and experience.- One-year professional experience in HR, Recruiting, Enterprise Resource Planning (ERP), IT or software development and/or support.
Knowledge, Skills and Abilities:
Encourage and demonstrate teamwork and collaboration.- Excellent customer service.- Strong analytical skills.
Occasional work outside of normal business hours.
Ability to multitask and work cooperatively with others.
Other Requirements:
Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.