Job Information
CDW LLC Senior Inside Solution Architect - Power & Cooling in Cleveland, Ohio
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. The Sr. Inside Solution Architect- Power & Cooling supports Account Managers by assisting them in the sale of solutions related to Power & Cooling. The Sr. Inside Solution Architect-Power & Cooling builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them. The Sr. Inside Solution Architect-Power & Cooling develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business. The Sr. Inside Solution Architect-Power & Cooling is expected to be subject matter expert in multiple families of Power & Cooling solutions. Key Areas of Responsibility Technology Leadership: Educates Account Managers by conducting short training classes on Power & Cooling products. Explains the features, benefits, and technical specifications of new secondary, emerging and complementary products and solutions. Explains conceptually how secondary and emerging/add-on products and solutions are installed and implemented for customers Designs solutions for secondary and emerging/complementary products and solutions. Expert level knowledge of multiple Power & Cooling categories inclusive of vertical specific needs. Readily shares lessons learned and technical knowledge with other Inside Solution Architects and Account Managers regarding primary, secondary, emerging, and complementary products and solutions. - Answers questions and assists less experienced team members on using the tools of the job. Keeps abreast of changes and trends. Attain role level certifications Sales Support Consults with customers and partners to architect solutions. Follows up and responds to questions regarding registrations and closed deals, and escalation needs. Monitors and renews service maintenance contracts. Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold. Registers and manages customer proposals in partner registration systems. Produces quotes and BOMs. Creates quotes for high priority RFPs and/or assists with RFP content. Produces sales forecast reports. Reviews quotes and orders for accuracy. Sales: Discusses solutions at a conceptual level with customers and potential customers. Explains the solutions features and benefits. Recommends and influences the client to include services that complement hardware/software proposals. Explains the financial metrics that the solution achieves and use various tools to calculate the ROI for the customer. Guides customers in their decision making (compares and contrasts) primary, secondary, emerging, and complementary technologies. Leads CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g. WebEx, Lync) and in person. - Explores additional sales opportunities through new service maintenance contracts and renewals. Negotiates pricing with partners and customers. Routinely collaborates with Partners and Account Managers to drive mapped opportunities, fine tune strategies and approaches to exceed joint sales goals. Develops detailed Territory Plan to manage their business. Regularly engages with key customers to build and nurture a trusted advisor relationship. Develops a strategy collaboratively Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the glo