Jobs for People with MS: National MS Society

Description Crain Communications is seeking an experienced, versatile Product Manager to lead the development and optimization of digital products across our portfolio of media brands. This role requires a well-rounded product professional with proven expertise in managing a diverse range of product initiatives, while demonstrating a strong foundation in user experience (UX), audience engagement, and digital interactions across all customer-facing platforms and applications. The ideal candidate has a customer-centric approach with experience working across multiple business units, managing diverse stakeholders, and balancing strategic vision with tactical execution. The ideal candidate has experience shaping user-centered product strategies, conducting discovery to uncover customer needs, and collaborating with design, research and engineering teams to create and iterate on digital experiences. Key Responsibilities: Collaborate with diverse stakeholders across functional teams to shape and execute the product strategy and roadmap for digital products within our portfolio of brands. Lead the ideation, development, and optimization of products and projects that improve user experiences, enhance engagement, and drive conversion across digital platforms. Collaborate with research teams to identify customer needs, evaluate competitive offerings, and shape differentiated, market-leading solutions in the UX space Partner with UX designers, engineering, marketing, and editorial teams to define product requirements, validate hypotheses, and iterate on solutions that enhance usability and customer satisfaction. Develop and track success metrics to evaluate product performance, identify opportunities for improvement, and ensure measurable business outcomes. Advocate for user needs within the organization, ensuring that UX principles and design thinking methodologies are embedded in the product development process. Clearly communicate product vision and objectives to cross-functional teams, providing updates on performance, challenges, and opportunities. Manage the product lifecycle from ideation through launch and beyond, ensuring products deliver measurable value to users and the business. Requirements: 5+ years in product management, ideally with experience in UX-focused customer products, audience engagement, and customer experience across web and mobile platforms. Proven success in shaping and executing UX focused product strategies, leading cross-functional teams to enhance customer-facing experiences, drive user engagement and adoption. Experience conducting and applying user research, analyzing customer feedback, and leveraging behavioral analytics and competitor analysis to inform product decisions. Proven experience in iterative approaches, using rapid prototyping, continuous feedback loops, and running experiments to validate assumptions. Excellent communication skills with an ability to clearly explain concepts, iterative processes, and research findings to technical and non-technical audiences alike. Knowledge of usability testing, and iterative experimentation to drive product improvements. Experience working with UX designers, researchers, engineers and business stakeholders to define product solutions. Experience in SaaS products or supporting multiple business units at scale. This is a full-time position with the flexibility to work remotely in states where Crain Communications operates. If you live within a reasonable commuting distance to a Crain office, this role follows a hybrid model, requiring on-site collaboration a few times per week. This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay. Pay Transparency Disclosure: The estimated salary range for this position is $115,000 to $140,000. The final salary offering will take into accounta wide range of factors, in