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Belcan REMOTE ServiceNow Administrator in Cincinnati, Ohio
REMOTE ServiceNow Administrator
Job Number: 350381
Category: -Software & Systems SBU
Description: A REMOTE ServiceNow Administrator job is currently available at Belcan. This position allows you to work remotely from home. To be considered for this role, you will have 2+ years of Service Now Development experience supporting a large organization. In this role, you will play a crucial role in leading the development and management of a ServiceNow platform by collaborating with cross-functional teams to ensure the successful delivery of solutions that align with business goals and requirements.
Job Duties:
Create forms with UI policies
Develop basic flows, preferable using Flow Designer
Publish developments into testing and production environments.
Troubleshooting issues by reviewing Flow Context, Flow design, logs, and artifacts and applying fixes.
Incident and Request Management - working with RITM and INC
Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed
Actively collaborates with other teammates to perform code reviews, discuss new developments and
projects, and shadow other junior admins/developers as needed
Support the administration for Production and non-prod instances
Document administrative processes and issues resolution
Participate in the daily scrum meeting and other related Agile ceremonies
Required Qualifications:
3 years of relevant IT experience, or similar military experience
ServiceNow Certified System Administrator certification or equivalent experience.
CompTIA Security+ or higher certification or ability to obtain one
SECRET level or higher DOD security clearance or ability to obtain one
MUST BE U.S. CITIZEN
Extremely well-developed organizational, time management, and analytical skills
Strong attention to detail, documentation, communication skills
Preferred Qualifications & Skills:
Service Portal page and widgets configurations
ACLs - User Criteria for controlling access to records and UI
Admin experience for setting, troubleshooting system properties
HW/SW Asset and CMDB Management
Change, Release Management
Problem Management
Knowledge Management
Business modules, like Portfolio & Project management, Agile, etc.
ServiceNow Development and Administration/Integration
ITIL v3 or ITIL v4
ServiceNow PPM/ITBM/SPM/SPW experience
We provide a competitive pay and benefits package. This position is offering a salary range of $80,000 to $105,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
As an employee with Belcan, you will be part of one of the largest engineering firms in the United States. We maintain a small company atmosphere as well as open communication at all levels of our organization, allowing for much more dynamic decision-making processes. We offer flexible schedules as well as an excellent mentoring system to ensure that you have all the knowledge and tools you need to meet a diverse range of engineering challenges. You will also have opportunities to advance to positions of greater responsibility, including management roles. Your hard work and professional dedication will be rewarded with a competitive compensation package. Build a challenging and rewarding career with an industry leader!
www.belcan.com
EOE/F/M/Disability/Veterans
#CJ
Location: Cincinnati , OH
Minimum Experience (yrs): 2-5
Required Education: Associate (AA, AS...)
Benefits:
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