Job Information
University of Cincinnati Administrative Coordinator, Testing Services in Cincinnati, Ohio
Administrative Coordinator, Testing Services Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati. About the Department UC Testing Services supports our communities' educational and professional goals by offering secure and convenient testing solutions. Job Overview UC Testing Services is seeking a highly organized and detail-oriented Administrative Coordinator to manage and oversee a variety of testing services' functions. This on-campus, in-person role requires availability from Tuesday to Saturday 8:00 am-4:30 pm. The Administrative Coordinator is responsible for organizing various types of tests, including vendor tests, UC make-up tests, online testing, and placement testing. The ideal candidate should be skilled in handling complex clerical and technical administrative tasks. Additionally, they must provide excellent customer service to faculty, staff, students, and community members to ensure smooth and efficient testing operations. Essential Functions Coordinate Testing Services: Oversee the scheduling and administration of various tests, including vendor tests, UC make-up tests, online assessments, and placement exams. Administrative Duties: Perform complex clerical and technical administrative tasks to support testing operations, including maintaining records, managing test materials, and ensuring compliance with policies. Stakeholder Engagement: Act as the primary point of contact for faculty, staff, students, and community members regarding testing services, providing information and resolving issues as needed. Communication: Facilitate effective communication between testing services and stakeholders, ensuring clear and timely dissemination of information related to testing schedules, procedures, and updates. Collaboration: Work closely with the Program Director and other team members to develop, implement, and refine testing procedures and policies. Reporting and Documentation: Maintain accurate records of testing activities and assist in preparing reports related to test administration and outcomes. Problem-Solving: Address and resolve any issues related to test administration or irregularities, ensuring a smooth testing experience for all participants. Office Support: Provide administrative support and oversight during designated hours, including evenings and weekends as required. Required Education Associate's degree Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Experience Two (2) years of related experience Required Trainings/Certifications N/A Additional Qualifications Considered Weekend availability preferred Proficient in Microsoft Office suite Comfortability troubleshooting technology. Physical Requirements/Work Environment Office environment/no specific unusual physical or environmental demands. Application Process Please address cover