Jobs for People with MS: National MS Society

[COMPANY OVERVIEW: [Atlantic Maintenance and Trucking Services, Inc., a locally owned company in operation since 1990, is dedicated to providing innovative and sustainable waste management solutions for St. Croix. We offer comprehensive non-hazardous solid waste collection and disposal services to commercial, industrial, construction, and residential customers across the island, as well as trucking, transportation, and crane services. *[JOB DESCRIPTION: [The Administrative Assistant, under the direct supervision of the President and Office Manager, provides assistance with, but not limited to, all administrative, technical, and billing duties related to the day-to-day office operations that are associated with the company's waste management, trucking, and transportation services. *[ESSENTIAL DUTIES AND RESPONSIBILITIES:]{cambria=""}]{cambria=""}]{cambria=""}]{cambria=""}]{cambria=""} - Facilitate the intake of all customers' requests and accurately log detailed description of such requests accordingly. - Schedule customer's trucking and transportation requests. - Assist with the assignment, coordination, and job progression/tracking of the daily trucking and transportation dispatch schedule by communicating amongst customers, internal office, and fleet. - Receive and process all trucking and transportation daily tickets. - Perform daily audit of submitted job tickets and dispatch schedule to ensure job completion, accurate/timely billing, and efficient re-scheduling of incomplete/partially completed tasks/jobs. - Conduct same-day follow-up calls to customers for collection of payments. - Receive and process all payments by recording on corresponding tickets, accurately entering payments into accounting software, and filing paid tickets accordingly. - Maintain, daily, the Dumpster-Track database to ensure accurate tracking and logistical documentation of bin location and availability; generate Dumpster-Track daily report. - Maintain ticket organization according to established filing structure and perform routine reconciliation of ticket filing system. [MARGINAL DUTIES:]{cambria=""} Maintain complete and accurate records of customers' accounts in all databases and billing systems. Answer incoming calls in a friendly and professional manner; document and relay messages as needed. [Assist with responses to customer inquiries via email or phone in a prompt and efficient manner.< ]{cambria=""}