Job Information
Chicago Transit Authority Senior Communications Representative - Infrastructure in Chicago, Illinois
Senior Communications Representative - Infrastructure - ( 2400006G )
Description
SALARY
$80,000 - $95,000
POSITION SUMMARY
Under direction from the Director of Communications, Infrastructure Projects, this position is responsible for a wide range of external and internal communications duties for the Red Line Extension (RLE), Red and Purple Modernization (RPM) and other CTA capital projects, including: creating and managing social media accounts content and monitoring social media activity related to the project; proactive and reactive media relations; talking points and speeches; collateral materials; marketing materials; and various other communications activities.
Qualifications
PRIMARY RESPONSIBILITIES
Conducts research and gathers information concerning RLE, RPM and other CTA capital projects, services, and initiatives from various Project Team or Authority staff or external contacts. Uses findings to develop draft responses for the Director’s consideration to media or public inquiries and to prepare press event materials and background information.
Creates social media calendar and content including videos; monitors and creates content for RLE and RPM Facebook, Twitter, and Instagram accounts; coordinates with CTA social media staff. Creates draft written content and videos for and manages web content for CTA’s RLE, RPM and other CTA projects, regularly updating with new information and graphics as needed and appropriate.
Drafts PowerPoint presentations, press documents including press releases and media pitches, press event materials, and background information according to Authority standard and guidelines. Handles media calls/requests for information regarding RPM, RLE and other CTA capital projects. Coordinates the planning and development of community and press events. Responsible for day-of-event and on-site coordination of press events. Includes written and video content.
Represents CTA at various RPM, RLE and other project-related community meetings, events and activities and participates in media interviews with print, internet, and electronic media representatives, often with limited preparation time.
Develops and manages quarterly video planning calendar, working with team to highlight important milestones and events.
Performs related duties as assigned.
MANAGEMENT RESPONSIBILITIES
Reporting to this position are the following jobs:
Job Title
None
CHALLENGES
Gathering information on a wide range of subjects and condensing complex subjects into simpler explanations.
Determining appropriate sources to provide accurate information on a wide variety of subjects.
Managing multiple projects, assignments and deadlines using effective prioritization skills.
Maintain awareness of CTA bus and rail system, RLE, RPM and other CTA capital projects as well as the various communities within the RLE and RPM project footprints and in the city to properly respond to various inquiries.
EDUCATION/EXPERIENCE REQUIREMENTS
- Bachelor’s degree in Journalism, English, Communications, or a related field, plus five (5) years of professional experience in radio, TV, or print media, a public relations agency, or government communications office in a major news market, or a combination of education and experience relating to this position.
PHYSICAL REQUIREMENTS
Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, and fingering for working with computer keyboards.
May be required to move through any part of the CTA system, such as along tracks, catwalks, and emergency stairs from subway or through shop work areas while adhering to safety rules.
Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of the principles and practices of communications representation.
Working knowledge of public relations techniques.
Working knowledge of the preparation and use of all types of informational media, including digital/social media, newspaper, television, radio and video publicity programs.
Working knowledge of proper English usage, spelling, and grammar including Associated Press writing style.
Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook skills.
Strong verbal and written communications skills.
Strong editing skills.
Good public speaking and presentation skills.
Ability to gather data, produce written copies, and meet deadlines.
Ability to produce simple videos that promote the Authority.
Ability to prepare and distribute such media devices as news releases, photographs, and fact sheets.
Ability to make presentations and speak before groups regarding department programs.
Ability to plan and conduct public relations programs.
Ability to communicate effectively with others.
Ability to maintain favorable public relations.
WORKING CONDITIONS
General office environment.
Required to travel to various CTA transit property locations and various locations within the Chicagoland area.
Will attend community events in the RLE project area as a representative of CTA and RLE; may include event setup, staffing and teardown.
May be required to work various extended or irregular hours in order to meet project deadlines or attend events.
Must be available to respond to calls or email inquiries outside of regular work hours.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
Standard office equipment.
Personal computer and related software (e.g., Microsoft Office Suite).
Additional Details: Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants, if hired,must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
During the hiring process, CTA’s Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.
Please click link below to review the benefits offered at the CTA.
_https://www.transitchicago.com/hrbenefits/_
Primary Location : USA-Illinois-Chicago
Job : Communications
Job Posting : Jun 21, 2024, 11:16:40 AM
Position Type: : Full-time Permanent (FTP)
Req ID: 2400006G