Jobs for People with MS: National MS Society

Description

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities:

The Manager – IT Applications Development is responsible for the supervision of a team of employees and contractors in the development, implementation, and maintenance of critical systems that support United’s employee and customer software. This technical manager will create and maintain the strategic partnership between business needs and technology delivery and lead the team in creating service solutions using the latest as well as legacy technologies. This individual will help build a versatile team that is in touch with the market and passionate about new technologies, while at the same time able to understand the needs of our customers and how emerging technology can improve customer experience.

• Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners

• Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and impactful team

• Effectively handle and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals

• Ensure technology solutions align with architectural and evolving security standards

• Collaborate with senior business and technology leaders to drive important initiatives

• Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

Qualifications

Required Experience:

• Bachelor's degree

• 5+ years of application delivery and life cycle management experience

• Consistent record of ownership and successful delivery

• Strong planning and organizational skills

• Strong verbal and written communication skills and the ability to clearly communicate ideas to a variety of technical and non-technical audiences

• Exceptional analytical, problem-solving, and decision-making skills

• Ability to quickly triage and drive the resolution effort for production support situations

• Passionate about the growth, development, and success of team members

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position

Preferred Experience:

• Experience working with operations/business critical, high-availability systems

• Application management in a mix of cloud and on-prem infrastructure

• Airline industry knowledge or experience

• Familiarity with C#, C++, or .Net

• Experience with Common Use Terminal Equipment (CUTE), Common Use Passenger Processing Systems (CUPPS), or Common Use Self Service (CUSS) experience

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT