Jobs for People with MS: National MS Society

Description

Technical Expectations: • Minimum 5 years of experience in IT operations, with a proven track record of managing a team • Proficient in administering and troubleshooting Windows OS, Active Directory, and cloud-based services • Proficiency in troubleshooting hardware and software issues. • Experience with Active Directory, Group Policy, and network configurations. • Familiarity with virtualization technologies (e.g., VMware, Hyper-V). • Knowledge of scripting languages (e.g., PowerShell, Bash) for automation. • Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop). • Understanding of ITIL processes and best practices. • Experience with endpoint management solutions (e.g., SCCM, Intune). • Knowledge of cloud services (e.g., Office 365, Azure). • Familiarity with mobile device management (MDM) solutions. • Ability to document processes, train team members, and ensure smooth operations • Experience with IT service management tools and ticketing systems • Excellent problem-solving and critical thinking skills to quickly identify and resolve issues • Willingness to work collaboratively with the IT leadership team and other departments • Ensuring business continuity and maintaining system uptime • Coordinating with other departments and stakeholders as needed

Skills

Windows 10, Troubleshooting, Active directory, Customer service, Hardware, Help desk support, Imaging, Office 365, Deployment, Sccm, Ticketing system, Technical support, Desktop, O365, Printers, Hardware support, Hardware/software, Microsoft office

Top Skills Details

Windows 10,Troubleshooting,Active directory,Customer service,Hardware,Help desk support,Imaging,Office 365,Deployment,Sccm,Ticketing system,Technical support,Desktop,O365,Printers,Hardware support,Hardware/software,Microsoft office

Additional Skills & Qualifications

300 end users, supported by a team of 3

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $25.00 - $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chicago,IL.

Application Deadline

This position is anticipated to close on Apr 2, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.