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The University of Chicago Director, Change Management - JR25873-3800 in Chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11849545 Department

F&A Quality Management & Training

About the Department

Finance and Administration (F&A) represents a committed group of people who serve the University in a variety of areas including Financial Services, Information Technology Services, Risk Management, Internal Audit, Compliance, Human Resources, and Shared Services.

The goal of our division is to provide the services and support needed to foster an environment of academic and research excellence at the University of Chicago. Our team is dedicated to collaborative partnerships with our colleagues and clients that lay the foundation for an exemplary service delivery process. Finance and Administration is fully aligned with the strategic and academic priorities of the University, and each of the units within our division is tasked with implementing the processes necessary to achieve lasting excellence.

The F&A Knowledge and Optimization Organization within Finance and Administration has three teams: Operational Excellence (OpEx), the Knowledge and Support Center, and the Training Center. The Knowledge and Optimization Organization is a service and process efficiency organization dedicated to continuous improvement for HR, Payroll, and Procure to Pay services. We strive to deliver high quality services and an excellent experience so faculty and staff can focus on teaching and research.

Job Summary

The Finance and Administration division at the University of Chicago is seeking a Change Management lead for the F&A Knowledge and Optimization Organization.

The Director, Change Management will help ensure strategic initiatives and projects are executed in a manner to meet objectives for being on time and on budget, by identifying and mitigating resistance. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles, and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Responsibilities

  • Leads change management activities through the design and execution of structured methodologies.
  • Creates change management strategies to address business needs through University-wide projects and initiatives.
  • Oversees the design and delivery of robust change events to support deployments, and designs key messaging and slides for field to executive meetings.
  • Provides training guidance in the areas of content design, detailed planning collaboration, program delivery and program effectiveness.
  • Leads the assessment of the change impact on University-wide policies, practices, and procedures.
  • Collaborates with training colleagues in providing input, documenting requirements and aiding in the design and delivery of training.
  • Validates the scope and impact of the required change by utilizing a clear methodology and reviewing the holistic scope of this transformation project across the impacted technology and business areas. This includes understanding the depth of business process change, potential issues with technology adoption and degree of effort required to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.
  • Impacts Integrated Change Management Strategy and Plan by validating work completed to date, socializing, and executing against clear change management strategy and planning that maximizes employee adoption and usage and minimizes resistance.
  • Acts as a strate ist or project lead to plan, develop and disseminate information designed to keep the public informed of the organization\'s programs, accomplishments, or point of view.
  • Solves complex and unique problems related to the writing, preparation, and/or delivery of information from or about the unit.
  • Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

  • Master\'s degree or higher.

Experience:

Minimum 7 years of change management, consulting, or higher education experience.

Skilled at managing multiple stakeholder groups, including executive leadership.

Communicating via all channels, including large audience presentations.

Involved in providing change management for transformation projects involving a wide range of business units.

Working knowledge managing teams informally, without having supervisory ove

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