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PepsiCo Corp AP Issue Resolution Associate Manager - 286977 in Chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11941740

* Vendor Escalations Tower: includes managing the end-to-end vendor escalations and proactive vendor reconciliation processes. Responsibilities include investigating and driving accurate and timely resolution of vendor claims, manage proactive reconciliation process leveraging Vendor Risk Model, drive processes/tower performance monitoring ensuring operational and compliance goals are met.\ * Strategic Vendors Tower: includes managing the end-to-end process for a predefined list of strategic vendors defined by PepsiCo Procurement. Responsibilities include leading governance process for strategic vendor, investigating and driving accurate and timely resolution of strategic vendor claims, ensuring consistent reconciliations of all strategic vendors, drive processes/tower performance monitoring ensuring operational and compliance goals are met.\ * GRIR Tower: includes managing the end-to-end GRIR processes as part of the GBS Control AP services Responsibilities include leading GRIR governance processes, managing and monitoring accuracy, completeness, and timeliness of GRIR resolution processes, drive processes/tower performance monitoring through various tools ensuring operational and compliance goals are met.\ * The role is responsible for governance and oversight of the BPO provider, who performs the related services, ensuring appropriate performance monitoring and implementation of sustainable service delivery improvements to support GBS Control AP.

Responsibilities\ * Lead Vendor Escalations and Proactive Vendor Reconciliation governance processes, ensuring consistent performance monitoring through various tools, focusing in achieving AP operational goals.\ * Lead Strategic Vendors governance processes, ensuring reconciliations for all strategic vendors are complete, accurate and performed on a timely manner.\ * Lead GRIR governance processes, ensuring operational and compliance goals are met. Lead and drive GRIR resolution (i.e., GR issues, IR processing) ensuring issues are resolved in a complete and timely manner in alignment operational objectives and SLAs.\ * Conducts frequent operational reviews with BPO provider to track performance. Review aging of transactions demonstrating effective and on time resolution.\ * Perform root cause analysis and identifies unusual trends and recurring issues to proactively address process improvement and/or remediation needs. Leverages data mining and data analytics to enable GBS Control performance improvement.\ * Provides frequent status updates to key stakeholders and GBS Control senior leadership outlining progress of issue remediations and resolution.\ * Engage with key business partners (e.g., Supply Chain, Control, Finance, Sectors, Division) to drive support on Vendor Escalations, Strategic Vendors and GRIR issue resolution, strengthening network and communications and ensuring awareness on operational risks associated to unpaid goods and services.\ * Partner with BPO provider to ensure alignment on goals and priorities, timely resolution of issues, and to understand challenges and proactively address them. Ensure BPO organization capacity and capabilities are adequate to run the AP issue resolution processes. Provide constructive feedback to the BPO organization to elevate performance.\ * Monitor leading indicators and conduct period operational reviews with BPO provider to ensure agreed upon SLAs and operational metrics are met. Develop, modify, and implement relevant scorecard metrics to ensure compliance with policies and controls.

Compensation and Benefits:\ The expected compensation range for this position is between \$85,200 - \$142,650 based on a full-time schedule.\ Location, confirmed job-related skills and experience will be considered in s tting actual starting salary.\ Bonus based on performance and eligibility; target payout is 10% of annual salary paid out annually.\ Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.\ In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications\ Minimum Requirements:\ * 5+ years of relevant business experience and practical exposure in some of the following roles: management accounting & controls, financial audit experience, evaluating business performance, service relationship management, payables management, or other related large group processing experience.\ * Possess a solid understanding of business practices, trends, and technologies, including SAP (S4 Hana preferred) experience, related to companys purchasing and payable processes and policies.\ * Previous experience with issue resolution and problem solving\ * Attention to detail, learning agility, curiosity, and interest to gain deeper insights that provide value added. Adherence to processes, policies, and controls (Control Mindset).\ * Strong excel skills; pivot tables, complex

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