
Job Information
TEKsystems Support Specialist in Charlotte, North Carolina
Description
Claim Edit and Correspondence WQs:
Utilize Epic to enter provider effective dates in Provider Enrollment Table to releasing of claims.
Validate group and provider loads by making phone calls to payers, using web portals, and/or using completed files sent directly from payers.
Utilize systems and applications to locate the provider application submission date.
Value data in Epic daily for assigned providers and by WQ entry date.
Perform research on pending loads not entered by the payer over 60 days from app submission date.
Enter data in RCS Issue database as needed.
Work assigned correspondence WQs daily. Maintain WQs at less that 25 docs per day unresolved. The goal is to clear WQs daily.
Work with assigned leader on any issues or challenges outside of workflows given.
Use effective and professional written and verbal communication.
Use proper escalation procedures.
Other duties will be assigned as needed and team member will float to other enrollment areas to assist.
Skills
insurance, data entry, emr, insurance claim, claims adjudication, epic
Additional Skills & Qualifications
Willing to assist with whatever is needed, do have to make phone calls (25 a day calls)
Data Entry - accuracy is key
Uploading documents and calling out to providers to validate
Best vs average: experience entering or reviewing claims, experience with EPIC preferred
basic Excel
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Mar 25, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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