Job Information
TEKsystems Sr. Lead Compliance Officer (Consumer Lending) in Charlotte, North Carolina
About this role:
Senior Lead Compliance Officers will support Auto Lending with the execution of RCSA refreshes and ensuring compliance requirements are aligned correctly to controls.
Senior Leads will serve as the first point of escalation for Leads and assist in overseeing the deployment of resources to ensure all processes are receiving the right level of subject matter expertise support.
Auto Servicing is a highly regulated, customer facing industry and is subject to many state laws that are still being aligned to controls. Seasoned resources will be needed to help exercise sound professional judgement based on the various scenarios they are presented while learning the company's specific approach for Compliance risk management, e.g. Major Compliance Requirement (MCR) versus regulatory citation-based approach.
Senior Leads will be assigned to coordinate and oversee Risk Control Self-Assessments (RCSA) execution and the customer service and default management experiences.
Senior Leads will serve as the primary compliance contact for the more critical/complex areas.
In this role, you will:
Partner with Auto Business Aligned Compliance team to provide oversight and governance of business group risk-based compliance programs.
Maintain compliance risk expertise for projects and initiatives.
Maintain risk standards and programs to drive compliance with federal, state, agency, legal and regulatory and Corporate Policy requirements.
Oversee the Front Line's execution and challenges appropriately on compliance related decisions.
Provide independent credible challenge to standards with subject matter expertise.
Provide direction to the business on developing corrective action plans and effectively managing regulatory change.
Report findings and make recommendations to management.
Identify and recommend opportunities for process improvement and risk control development.
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.
Monitor the reporting, escalation, and timely remediation of issues, deficiencies, or regulatory matters regarding compliance risk management.
Oversee the Front Line's execution and challenges appropriately on compliance related decisions.
Make decisions and resolve issues to meet business objectives.
Interpret policies, procedures, and compliance requirements.
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
Work with complex business units, rules, and regulations on moderate to high-risk compliance matters.
Interface with Audit, Legal, and other risk teams on risk related topics.
Required Qualifications:
7+ years of regulatory compliance experience.
Significant experience with consumer lending compliance, including applicable rules and regulations (e.g. FDCPA, FCRA, UDAAP)
Prior experience executing Risk Control Self-Assessments (RCSA) exhibiting proficiency and knowledge of the Risk Control Self-Assessment (RCSA) process.
Experience completing risk assessments for consumer lending compliance functions.
Experience leading/managing small teams.
Desired Qualifications:
Experience and understanding of auto lending, specifically in operations, including servicing and collections.
Ability to identify and effectively communicate any challenge any risk in auto lending business and processes.
Excellent verbal, written, and interpersonal communication skills.
CRCM certification, or other legal (JD Paralegal degree), compliance, and/or auditor designation.
Knowledge and understanding of non-real estate consumer lending products and related compliance requirements.
Strong analytical skills with high attention to detail and accuracy.
Ability to interact with all levels of an organization, in a complex matrixed environment.
Ability to articulate complex concepts in a clear manner.
Ability to negotiate, influence, and collaborate to build successful relationships.
Ability to exercise independent judgment and creative problem-solving techniques.
Experience working with examiners and internal auditors.
Advanced Microsoft Office skills.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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