Job Information
Sage Hospitality Group Security Officer in Charlotte, North Carolina
Why us?
UNC Charlotte Marriott is adding an overnight security officer! Come be apart of the #1 team in the University area!
#workwhereYOUBELONG.
We are a warm and welcoming here at the UNC Charlotte Marriott, a 226-room hotel featuring 24,000 sq ft of meeting space conveniently located north of the downtown Charlotte area. We are excited to be the newest gathering place featured in the university area with our Golden Owl Tavern. We are easily located north of the city on the campus of University of North Carolina at Charlotte. A compact and cozy place to chill and enjoy managed by Sage Hospitality.
Our team represents the best and brightest in the industry, we are an award-winning team, most recently our property, was awarded the Hotel of the Year from the NFL NFC for outstanding hotel service! and ranked in the top ten of Marriott Branded hotels in several categories. Join forces with the top hospitality team and help navigate our guests through their journey. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time.
As a member of the team, you will have the opportunity for personal growth, and to impact the growth and development of your team, while we continue to focus and engage with our community to enrich lives one experience at a time.
The vision for Sage Hospitality is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” Join us today!
Make your mark at the quintessential spot in the University City, a true landmark location.
A Rewarding Experience:
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching.
Employee Assistance Program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more
Job Overview
Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.
Responsibilities
Patrol all areas of the property including outside parking lots on a regular basis.
Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
Complete the necessary security forms to document losses of property or personal injury to guest or associate.
Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
Conduct investigations of security incidents.
Enforce the 'No Solicitation Policy' of the property.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Minimum two years prior experience in loss prevention.
Knowledge/Skills
Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
Ability to communicate through a portable radio. May require a second language.
Excellent hearing required to communicate with guests, employees, managers, use radio.
Excellent vision required for emergencies, visual safety inspections.
Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.
Bending/kneeling would be necessary in administering CPR and First Aid.
Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.
Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.
No driving required.
Environment
Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.
ID: 2024-23409
Position Type: Regular Full-Time
Property : UNC Charlotte Marriott
Outlet: Hotel
Category: Loss Prevention/Security/Risk Management
Address : 9041 Robert D. Snyder Rd
City : Charlotte
State : North Carolina
EOE Protected Veterans/Disability
Sage Hospitality Group
-
- Sage Hospitality Group Jobs
