Jobs for People with MS: National MS Society

Req ID: RQ195848

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Systems Administration

Skills:

Information Technology (IT) Systems,Technical Issues,Troubleshooting

Experience:

6 + years of related experience

US Citizenship Required:

Yes

Job Description:

Discover a career that is challenging, impactful, and mission-critical. Join our team as a Systems Administrator III and make an impact on customer activities. While you help us advance the mission, we’ll help advance your career.

At GDIT, people are our differentiator. The Systems Administrator III provides in-depth support and problem resolution for information technology products, access administration, and/or applications. The Systems Administrator interacts with users to troubleshoot and resolve hardware, software and performance problems for customers using mainframe, LANs, PCs and printers. The Systems Administrator also analyzes and levies customer requirements to the appropriate technical business unit, and may serve on teams installing software upgrades.

HOW THE SYSTEMS ADMINISTRATOR III WILL MAKE AN IMPACT

This Systems Administrator performs the following core functions:

• Responsible for providing timely and dependable desktop and access administration support as well as problem resolution within the team

• Interact with customers on-site in response to IT requests and problem resolution

• Resolve technical issues relating to multiple operating environments and various hardware issues

• (repair, reconfiguration, installation); and issues with both the standard suite of software products

• Microsoft Office suite, Lotus Notes, Skype, and other project-specific applications and configurations Work closely with customers' IT needs and/or problems to ensure they are diagnosed and resolved in a timely fashion, while ensuring appropriate security standards and procedures are employed

• Coordinate projects with appropriate service providers and customers, identify/resolve project issues, and keep customers/project team members informed of projects! statuses

WHAT YOU’LL NEED TO SUCCEED:

● Education: Bachelor’s degree preferred, in Computer Science, Information Systems, Engineering, Business, or a Scientific or technical discipline related to the specific skill.

• No degree + ten (10) years of relevant experience

• Associate degree + eight (8) years of relevant experience

• Bachelor’s degree + six (6) years of experience

● Required Experience: Minimum of six (6) years of experience to the specific skill.

● Required Technical Skills:

• Thorough knowledge of Windows based PCs and common peripherals

• Through knowledge of the standard application suites, (e.g. Microsoft Office, Lotus Notes, Skype, and etc.)

• Ability to identify and resolve technical problems

• Excellent interpersonal skills and customer service skills

• Experience with SIP and PBX technology

• Considerable knowledge of standard desktop hardware and software

• Ability to successfully plan, coordinate, track, and execute multiple tasks with competing priorities

• Strong troubleshooting skills

• Ability to explain rules, procedures, and technical information clearly and accurately, both verbally and in writing

● Security Clearance Level: TS/SCI w/Poly

● Required Skills and Abilities:

• Provide access administration services (i.e., provide customers access to project-specific applications, databases and shared files; process Enterprise Access Request and Reporting System requests; verify accesses; obtain approvals, and serve as a liaison between users and other support offices to resolve/fulfill IT and access administration problems/requirements)

• Perform the physical setup and configuration of desktop hardware and software as needed

• Perform other duties as assigned at the discretion of Project Management

● Preferred Skills:

• Ability to work independently and in a team environment with minimum supervision

• Demonstrated ability o to follow-through on assigned tasks

• Ability to execute multiple tasks in an independent manner

• Knowledge of server administration, maintenance, and user account management

• Willingness to get hands dirty, move equipment and capable of lifting 20 lbs

● Location: On Customer Site

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

#CJOBS

#JET

The likely salary range for this position is $94,350 - $127,650. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans