Jobs for People with MS: National MS Society

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CRST Dispatcher in CERRITOS, California

Description

Corporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Dedicated Solutions is divided into East and West divisions.

Location: Cerritos, California

Job Schedule: Friday - Monday 5AM - 5PM

Compensation: $16.50- $36.06 is the full starting salary range (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range

*This position is eligible for an annual Shift Differential bonus - $2,400/year for the first year

*Job Summary: * Responsible for overseeing all aspects of a fleet of trucks. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role.

*Essential Duties and Responsibilities: *

  • Track and trace all drivers daily with updates to BOS/ Dispatch Track

  • Resolve service issues/recoveries and communicate to bookers/customers

  • Ensure all Customer Service Agreement (CSA) expectations are met

  • Coordinate with planners on any service issues and new load assignments

  • Update any trailer/equipment changes

  • Provide all DOT documentation received in a timely manner

  • Investigate and report weekly all roadsides and accidents

  • Obtain required weight tickets as needed by customers

  • Perform other duties as assigned

Ideal Experience & Skill Set:

  • Complex Problem Solving

  • Coordination

  • Judgement and Decision Making

  • Active Listening

  • Monitoring

  • Operations Monitoring

  • Reading Comprehension

  • Speaking

  • Instructing

  • Time Management

Did You Know?

  • CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.

  • We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.

  • CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!

The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Qualifications

Education

Preferred

  • Associates or better
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