Jobs for People with MS: National MS Society

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization’s growth.

Your Role

Responsible to process and resolve first level support and/or set up requests related to any of the Air Logistics operational systems in use and/or any of the local applications in place, by following validated support working instructions or specific guidelines in cooperation with the corporate or national air logistics process & system teams and the other KNGS support team.

Your Responsibilities

• Air Logistics applications maintenance and set up (ad hoc or recurring) and related system testing System or data reporting via SQL / BI / Jira

• Collect and pass information to the next support level (second level, regional, GSD, corporate) for issues that are beyond the defined competency or need further analysis (based on setup/guidelines)

• Proactively identify potential tasks to be handled by the first level team by analyzing the recurring issues / requests that are normally escalated

• Work with Systems tools (Jira, WIKI etc.) for Project management

Your Skills and Experiences

• High degree of organizational and administrative skills

• High level of computer software and other KN software / applications

• High level of KN Operational systems knowledge

• IT minded, affinity to automation and technical concepts and systems

Good Reasons to Join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.