Jobs for People with MS: National MS Society

Role Value Proposition:

As a member of MetLife’s Global Technology Emerging Technology Product Management team, you will help accelerate the next phase of MetLife’s AI Transformation! Our team provides a leadership role in the Enterprise evolution; increasing quality of insights, along with solution acceleration and reuse. We are looking for an AI product manager that will grow our process, content and validation within our Enterprise AI Portfolio supporting our execution of a multi-year technology transformation. 

Key Responsibilities:

• The Emerging Technology Product Manager supports the development and management of AI solutions and support use cases, ensuring alignment with customer. This involves understanding market needs, coordinating with various leaders and technology teams, and ensuring the solution meets its goals. The role is critical for bridging the gap between technical development and market demand. This role involves collaboration across portfolios and monitoring execution excellence to drive improvements.

• Assist in the development and management of our Enterprise AI Portfolio. Providing visibility from conception to launch, ensuring AI Solutions meet customer needs and business goals.

• Assist in conducting market research to identify customer needs, market trends, and competitive landscape.

• Collaborate with data scientists, engineers, and designers to develop Classic AI and GenAI features and functionalities.

• Monitor and analyze responsible use, product performance metrics and user feedback to drive continuous improvement.

• Support the creation and maintenance of product roadmaps and timelines.

• Participate in user testing and gather feedback to refine product features.

• Prepare and present AI Solution updates and reports to stakeholders.

Essential Business Experience and Technical Skills:

Required:

• Basic understanding of AI and machine learning concepts, with a keen interest in technology.

• Strong analytical and problem-solving skills to assess product performance and identify areas for improvement.

• Exceptional written and verbal communications skills, with ability to communicate complex technical messages and trade-offs to tell a compelling story

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Preferred:

• Knowledge of work management tools (e.g., Targetprocess, Azure DevOps)

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.