Job Information
Robert Half International Inc. Patient Care Coordinator - Remote Position in Carthage, Texas
Our Fortune 50 Client is looking for aPatient Care Coordinatorto join their team.
As aPatient Care Coordinator, you will be a key component in customer satisfaction and have a responsibility to make every contact informative productive, and positive for our members and providers.
ThePatient Care Coordinatorwill perform live outreach educating members about program benefits and services while also helping to manage member cases.
Bring your skills and talents to a role where you'll have a chance to make an impact!
Primary Responsibilities:
- Manage the intake of members or the admission / discharge information post-notification
- Work with hospitals clinics facilities and the clinical team to manage requests for services from members and / or providers
- Manage the referral process for incoming and outgoing referrals and prior authorizations including intake notification and census roles
- Provide appropriate triage and care coordination notification cases for non-clinical assessment / intervention
- Handle resolution / inquiries from members and / or providers
Requirements
- You'll need to be efficient, productive, and thorough in dealing with our members over the phone.
- You also must be able to work a flexible schedule that includes evening hours.
An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, you're agreeing toRobert Half's Terms of Use.