Job Information
Harvard University Faculty Document Delivery Assi in Cambridge, Massachusetts
67919BRAuto req ID:67919BRJob Code:403074 Library Assistant VI Department Office Location:USA - MA - Cambridge Business Title:Faculty Document Delivery AssistantSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :053Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:
Minimum of 3 years of library or related experience required.
Additional Qualifications and Skills:
We are looking for people who have:
Customer service focus.
Detail orientation.
Effective interpersonal and communication skills (written and verbal).
Understanding and application of legal research basics.
Experience with online resources: OCLC/WorldCat, HOLLIS, Harvard E-Resources, Westlaw, and Lexis.
Experience with Alma.
Additional Information:
We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers are made by HLS Human Resources.
Department:Law LibraryPre-Employment Screening:Identity Schedule:35hrs/week, M-FJob Function:Library Position Description:
As a Faculty Document Delivery Assistant, You will:
Process, prioritize and deliver requests for library materials; contact libraries, archives, courts, and other institutions to obtain requested materials not owned by Harvard; verify accuracy of bibliographic information provided.
Research complex or inaccurate bibliographic information.
Serve as a point-of-contact for Faculty Assistants with a variety of research or course prep inquiries.
Investigate discrepancies in faculty library accounts.
Refer requests for purchases, routing, rush cataloging, and interlibrary loans to appropriate library staff.
Assist in distribution of work, scheduling, and training of part-time student and contingent workers on document delivery operations, workflow, and systems.
Organize FRIDA workflow and develop and implement policies. Use a high degree of judgment and latitude to implement changes to optimize workflow and procedures.
As part of the Faculty Research Services Department, assist colleagues with projects such as periodic updating of the Faculty Bibliography or assisting with Faculty Book Talks.
May contribute up to 20% of time to other functional areas of the library.
Perform other duties as required.
School/Unit:Harvard Law School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Physical Requirements:
Must be able to lift/move load up to 25 pounds.
Job Summary:
The Faculty Document Delivery Assistant is a member of the FRIDA (Faculty Research and Information Delivery Assistance) team. The FRIDA team operates document delivery services to facilitate collections access and use for Harvard Law School faculty and SJD’s. The Faculty Document Delivery Assistant interprets and assesses faculty needs and provides service commensurate with those needs or refers appropriately. This position requires a high degree of discretion and independent judgment.
Commitment to Equity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-MH1Work Format Details:This position is based primarily on campus with the opportunity for remote work based on business needs and manager approval.About Us:Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School (https://hls.harvard.edu/) is a place where you can thrive.