Job Information
WestCare Foundation Service Facilitator in Caguas, Puerto Rico
Service Facilitator
Job Details
Job Location
Caguas - Kennedy 139 A Jose Mercado - Caguas, PR
Salary Range
$30,000.00 - $30,000.00 Salary/year
Description
Position Summary:
Assists the Program Coordinator in all procedures related to the clinical and programmatic and administrative operation of the Program. Assists in the establishment of clients' comprehensive plans and supports interventions.
Essential Job Functions:
• Organizes, directs, coordinates, monitors, and controls the execution of all activities. • Assists the Program Coordinator in all procedures related to the programmatic and management operation of the program, overseeing day-to-day activities.• In coordination with Project Coordinator, supervises and oversees staff and assigns roles to professionals according to the needs of the clients and the program. • Managing employee schedules as needed.
Responsible for discipline and order, he sets standards and evaluates the progress of participants.
Audits clients’ files and records.
Coordinates and assigns roles to professionals according to the needs of the participants.
It explores and evaluates the participant from a biopsychosocial approach to resource coordination.
It provides advice to clients on the rules of operation of the project.
In collaboration with other professionals, they establish a comprehensive plan of services for the social well-being of the clients.
Provide crisis intervention in accordance with the organization's procedures.
Prepares regular reports to document the work done and comply with the organization's reporting requirements.
It underpins interventions carried out under evidence-based models and practices such as housing first, trauma-informed, among others.
It ensures that HMIS data is collected and available for data entry.
Qualifications
Essential Qualifications:
Education:
Bachelor’s degree in any field of the human behavior (Social Work, Counseling, SUD Counselor, Psychology, etc).
Experience and Competencies:
A minimum of one (1) year of experience, preferably in providing direct counseling services to individuals with alcohol and/or drug problems.
Experience in personnel supervision.
Bilingual preferred.
Basic knowledge of computers.
Excellent communication skills.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment.
Adherence to the highest standard of ethical conduct, especially standards governing confidentiality.
Professional appearance and demeanor.
Must be culturally/linguistically sensitive to the populations served.
Working Conditions:
Work is primarily performed in an office or residential treatment setting; and
Some outdoor activities may be required.
Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties and activities with or
without accommodation.
Physical Demands:
Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.
The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.
Mental Demands:
Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
Requires the ability to work under stress and in emotionally charged settings.
The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.