Job Information
GE Healthcare ORDER MANAGEMENT SPECIALIST – ITALIAN & FRENCH in Budapest, Hungary
Job Description Summary
Join a diverse team of both young and experienced professionals passionate about Improving Lives in Moments That Matter. We work towards transforming healthcare to help deliver sustainable and accessible integrated patient care, whilst passionately caring for our people.
As the Order Management Specialist, you will be joining a dynamic environment as part of the Clinical Accessories Order Management team. In this role, you will have an opportunity to work alongside order management and customer service professionals within various fields related to the execution of customer orders in the Italian region. You will be responsible for activities and processes that help the sales organization achieve business objectives. You will execute within a well-defined sales/commercial framework. There is generally a step-by-step sequence of standard tasks which need to be followed to achieve an end result, and work is typically subject to tight oversight. This may be in form of human or systems checking. You may be responsible for supporting targeted clients, stable regions, and/or small sales territories.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
Validating and booking customer orders with accuracy and according to compliance requirements
Managing open orders backlog to ensure timely fulfillment , delivery , invoicing , and closure
Communicating and collaborating with different stakeholders, both internal and external, in various functions (commercial team, manufacturing, finance, logistics, warehouse, controllership, transportation companies etc.)
Identifying and escalating order execution risks and issues
Processing Returns and Out Of Box Failures
Ordering demo inventory in support of Commercial Sales
Creating and updating Work Instructions and Job Aids
Handling customers inquiries
Managing customer disputes and credit
Developing conceptual knowledge of own discipline. Developing knowledge of own sales territory, product lines, markets, sales processes or customer groups. May include support roles with specialized expertise or technical knowledge in broad area
Applying general knowledge of business developed through education or past experience. Understanding how work of own team contributes to the area
Resolving issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters
Supporting sourcing and replenishment activities for order fulfilment of Purchase to Stock materials
Working in compliance with the documented quality system and reports any anomalies
Coordinating shipments with forwarder
Managing customer formalities
Required Qualifications
Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience)
Effective time management and organizational skills ; able to balance multiple priorities
Excellent interpersonal , verbal and written communications skills
Fluent in English, Italian & French (both written and spoken); additional European languages are an asset. Basic experience in Sales & Client Management Support
Strong work ethic and ability to work well both independently and within a team.
Desired Characteristics
Ability to exercise independent judgment consistent with department guidelines.
Previous experience using independent thought processes to plan ahead, process information, maintain workflow and anticipate future needs of the team.
Strong organizational skills with high attention to detail.
Proficiency in PowerPoint, Word, Excel and Outlook, with an ability to learn new systems.
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-BV1
Additional Information
Relocation Assistance Provided: No
GE Healthcare
- GE Healthcare Jobs