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Careers that Change Lives

Cardiac Rhythm Management (CRM) is where it all started in Medtronic. We are designing, producing, selling and servicing implants and technologies for cardiac rhythm disorders as well as heart failure. Examples are implantable monitors/loop recorders, pacemakers, cardiac defibrillators, and telecardiology equipment. Medtronic is known as a worldwide leader in this domain with a large spectrum of high-quality products, both from a proven efficacy and safety point of view. CRM offers a wide product portfolio to (cardiac) surgeons, interventional cardiologists and electrophysiologists for state-of-the-art treatment of cardiac diseases.

Two teams are working closely together to promote CRM products: The Account Manager Team and the Technical Consultant Team. Both work in close collaboration to serve our customers and drive sales, including fixed assets and consignment stock management in hospitals. According to daily planning, the Technical Consultant (TC) provides field support during implantation, follow up and troubleshooting of CRM devices, serving doctors and patients to optimize treatment. The consultant develops an in-depth knowledge of our available and upcoming technology and will as well organize product presentations to train colleagues, and hospital personnel to promote field product knowledge. As a Technical Consultant, your main goal is to maintain and develop business with all customers in South-Belgium.

A Day in the Life

In the field of Relationship Management, it will be your task to build strong and lasting relationships with interventional cardiologists, surgeons and other hospital staff. Being able to converse fluently in French and English is a must to be successful in this role.

Responsibilities

• Responsibilities may include the following and other duties may be assigned:

• Daily collaborate with Cardiac Rhythm Management (CRM) field team (Account Managers, Clinical Specialists, CRM Marketing, etc.) following the agreed strategy;

• Provide daily technical support on implantable products and technologies, according to predefined planning, fixed assets and hospital inventory management;

• Troubleshooting and problem-solving CRM clinical cases and device behaviour, both in and outside operation rooms;

• Work together with the accounts managers on discovering and driving commercial opportunities;

• Introduction of new products;

• Continuous training to keep product knowledge up to date;

• Define and fulfil training needs of customers;

• Showing interest in patient and physician needs to propose Medtronic solutions.

Must Haves

• Bachelor or Master degree, ideally in biomedical engineering or technical nursing

• Experience developing relationships and demonstrated influence with cardiologists and other internal medicine specialties

• Fluency in French and English (written and oral). Fluency in Dutch is a strong plus

• Developed interpersonal relationship-building skills

• Ability to grasp complex and detailed product knowledge and to be able to communicate this information to customers and patients

• Although the job is not specifically sales, commercial skills and attitude are mandatory

• Flexible hours are provided and required, travel is expected up to 20%

Nice to Haves

• Experience in medical devices, preferably in cardiology, is welcome

• Team player with a sparkling personality

• Teaching skills - able to conduct training sessions

• A passion for people, electronics and medical technology

We Offer

We offer a competitive salary and benefits package to all our employees:

• Flexible working environment

• Annual Incentive Plan % depending on territory and country results

• Pension scheme and group discount on healthcare insurance

• Training possibilities via Cornerstone/Skills Lab

• Employee Assistance Program and Recognize! (our global recognition program)

Our Commitment

Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

About Medtronic

Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day.

When joining Medtronic, you’ll become part of a company that is recognised as a Top Employer for 2022 in multiple countries throughout Europe. Every day we strive to engineer the extraordinary all the while delivering excellent employee experiences and practices benefitting you and your career.

Read more about Top Employers (https://www.top-employers.com/en/certified-top-employers-search/)

Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are engineering the extraordinary.

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It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.