Jobs for People with MS: National MS Society

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Home Health Care Social Worker will participate in the development and promotion of the RiseBoro Homecares quality care initiative. The Social Worker is responsible for communicating with staff members, clients or caregivers regarding establishing homecare services for the client with MLTC/MCO, HRA, CHHA contracts and Private pay clients. Specific duties and responsibilities include the following:

• Conduct mental health screenings to determine clients overall social emotional needs

• Provide supportive counseling

• Conduct in-home or virtual assessments and develop a plan of action to resolve the identified needs

• Complete client contact surveys as required by contract, every six months; file appropriate documentation in clients' physical and electronic files

• Complete spreadsheet/report for clients assigned and follow up with appropriate staff regarding information obtained in regards to concerns or complaints

• Participate in the various meetings, as assigned i.e. Quality Improvement Committee, case conferences, staff trainings, etc.

• Participate in case conferences as needed with the DPS, Field RN and Case Coordination for conflict resolution

• Prepare survey report for Quality Improvement quarterly meetings

• Screen for benefits and entitlements as appropriate

• Work collaboratively with the Billing team to address any concerns as a result of the surplus report(s)

• Assist in the converting of CHHA cases into MCO/MLTC cases

• Participate in the education of HCWs by attending in service classes and facilitating discussions on Mental Health, i.e. Alzheimers/Dementia

• Participates in outreach events as needed

• Develop and implement eligibility reports/tracking system to document came management assistance provided to existing clients including information on:

• documents necessary to maintain eligibility for home care services

• calls initiated to contracts on client's behalf and

• follow up with the Intake Department as well as other departments

• Review the hold report list in system of record for both HRA and MCOs and conduct follow-up with clients and next kin for retention; advise appropriate staff regarding clients that need to be terminated

• Review and addresses all messages on the HCAS report that relate to social/emotional needs or concerns and emails all appropriate staff

• Perform other related duties as assigned by the Administrator

  COMPETENCIES

• Bilingual - Spanish preferred

• SIFI certified or willingness to take the SIFI certification

• Ability to organize, problem-solve and counsel regarding Home Health Care issues

• Ability to recognize priorities in the organization of workflow

• Able to perform duties independently with minimal need for direct supervision

• Maintain confidentiality of all clients, other staff and the facility information

• Demonstrate ability to interact in a positive and helpful manner with clients, visitors, co-workers and volunteers

• Commitment to RiseBoros mission, vision and values

• Commitment to building a supportive work environment and maintain a positive attitude at the work place and toward the job

• Ability to work independently and collaborative as a team

• Remains flexible in scheduling and staffing needs for the provision of optimal client care

  EDUCATION EXPERIENCE

• Master's Degree in Social Work required

EEO / Affirmative Action Statement

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.