Jobs for People with MS: National MS Society

Description We are inviting applications for the role of Project Manager with expertise in import/export and e-commerce operations. This role is based in Brea, California and offers a contract to hire employment opportunity. The selected individual will be instrumental in managing international shipping and e-commerce operations, coordinating with relevant stakeholders, and ensuring customer satisfaction.

Responsibilities:

• Oversee and manage all import and export processes, ensuring compliance with international trade regulations.

• Coordinate with suppliers, freight forwarders, and customs brokers to ensure timely and cost-effective shipping.

• Handle the management of e-commerce platforms, including product listing, inventory updates, and order processing.

• Communicate with international clients and partners, ensuring smooth transactions and resolving any issues.

• Monitor and analyze shipping costs, delivery times, and other key metrics to optimize operations.

• Manage documentation for import/export activities, including invoices, packing lists, and shipping labels.

• Provide excellent customer service for inquiries related to international orders, ensuring prompt resolution of issues.

• Collaborate with teams to develop and implement strategies to increase international sales.

• Maintain accurate records of all transactions and prepare reports as needed.

• Use tools such as Atlassian Jira, CRM, Database, EO/IR systems, IBM, About Time, Budget Processes, and Customer Service to effectively manage project timelines and deliverables. Requirements • Proficiency in Atlassian Jira for project management and issue tracking.

• Experience with CRM systems for managing customer relationships and interactions.

• Knowledge of database systems and their management.

• Familiarity with EO/IR systems and their operational principles.

• Proficient in IBM software products.

• Experience with About Time for mobile resource management.

• Understanding of budget processes in project management.

• Background in construction, with the ability to manage construction-related projects.

• Excellent customer service skills with the ability to manage customer expectations and satisfaction.

• Ability to deliver project deliverables on time and within budget.

• Experience in coordinating logistics for efficient project execution.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .