Jobs for People with MS: National MS Society

Ricoh is seeking a Continuous Forms printer test and Device Verification Test engineer to join our team of talented and diverse Quality Development Engineers (QDE) to develop, qualify and support the next generation of production and commercial printing products.

The experienced test engineer will work with a global development and test team:

• Primary responsibility: Qualify and deliver Digital Front End (DFE) code and firmware solutions for production and commercial continuous forms printers.

• Secondary responsibility: Provide field support for customer solutions.

• Additionally: Execute device verification testing when needed. This includes interpreting product claims and designing and executing tests to ensure that control unit microcode and printer hardware and firmware work together as a system.

The test engineer will work with state-of-the-art printing equipment and utilize multiple test methodologies to analyze requirements, design testing approaches, plan and execute comprehensive evaluations, collect and analyze data and prepare detailed reports of the results. The test engineer will also participate and drive continuous product and test improvements through retrospectives and test automation.

The candidate must possess solid data analysis skills, be able to operate complex printer engines, and have an understanding of customer environments to recommend improvements for increased customer satisfaction. The candidate must also have strong interpersonal skills including teaming, communication, and multitasking along with a positive creative attitude. Leadership competencies are also valuable for potential leadership assignments.

The candidate should have a programming background and previous experience in Software Engineering, Hardware Engineering, Test Engineering, Computer Science, or related Engineering field. The candidate should have at least 2 years’ testing experience.

Duties include:

• Analysis of Printer high level designs and/or printer specifications

• Design experiments to qualify the product

• Generate test scenarios and/or user stories

• Execute test activities and analyze / summarize test results

• Provide field support activities to assist Development resolution

• Operate high speed continuous forms printers to ensure functions satisfy customer expectations

• Identify and implement breakthrough innovation and process improvements

• Utilize test automation to increase test coverage

The work location for this position is full-time onsite at the Ricoh facility in Boulder, CO.

Basic Qualifications

• 2+ years of Quality Assurance experience

• Programming background and previous experience in Software Engineering, Test Engineering and/or Computer Science.

• Experience with software development repositories, test tracking repositories and bug tracking utilities

• Mechanical engineering or related background

• Experience configuring and operating mechanical hardware

• Expertise in troubleshooting and root cause analysis of mechanical and/or electrical problems.

• Knowledge of server-class hardware systems and configuration

• Operating Systems knowledge (Linux, MS Windows)

• Excellent teaming skills with global cross functional development, test and customer support teams

• Ability to provide leadership and direction within the area of expertise

• Strong technical communication skills (written, verbal, technical report creation)

• Detail-oriented and able to prioritize and perform multiple tasks in fast paced environment.

• General office and project software (MS Office, project issue tracking, Adobe Photoshop)

Preferred Skills

• Experience with printer controllers and printer server software

• Understanding of print data streams (IPDS, PDF, PostScript, PCL, PPML, etc.)

• Understanding of digital image data formats (TIFF, JPEG, GIF, etc.)

• Experience with printer controllers and printer server software

• I/O System Architecture knowledge

• Server System Architecture knowledge

• Understanding of image processing

• Color Science experience

• Experience utilizing multiple development processes, including Agile, Iterative and Waterfall.

• Experience with Jira issue and project tracking software

• AI knowledge and related application

• Proficiency in programming languages such as Java, C++, Shell Scripts

Physical Job Requirements

• Job role requires walking, standing bending, reaching, lifting, or carrying objects that typically weigh less than 10 lbs.

• Moderate dexterity – regular application of basic skills (calculator, keyboard, touchscreen monitor, hand/eye coordination, adjustment of sensors or tools that are located within the printer framework).

• Physical effort will occasionally be required to access machinery that is close to the floor or under framework that will require bending down low and/or crouching.

Education / Certification

• B.S. in Computer Science, Mechanical Engineering, Software Engineering, Electrical Engineering or other equivalent Engineering degree.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.