Jobs for People with MS: National MS Society

Description We are seeking a Desktop Support Analyst to join our team located in Boston, Massachusetts. This role is within the CPA Firm industry and offers a short term contract employment opportunity. As a Desktop Support Analyst, you will be primarily tasked with imaging and deploying windows devices, providing high-quality customer service and support, and handling technical issues.

Responsibilities:

• Imaging and deploying Windows devices efficiently, using tools such as Intune.

• Building and preparing laptops and images for various projects.

• Providing high-quality customer service and support to resolve technical issues.

• Handling technical support and help desk troubleshooting tasks.

• Working on specific projects like the summer laptop project, when not involved with regular duties.

• Assisting with Service Desk support tasks, such as Office 365 issues and ServiceNow ticketing system.

• Supporting iPhone and iPad users, using Intune for device management.

• Handling walk-up tickets and providing face-to-face support.

• Building PDI laptops and using Intune for various tasks.

• Being a reliable team player, showing up to work on time, and contributing positively to the work environment. Requirements • Proficiency in Computer Hardware usage and troubleshooting

• Experience with Imaging Devices and Imaging Equipment

• Skill in Computer and Desktop Imaging

• Familiarity with Intune and Windows Intune

• Proven ability in providing Technical Support

• Expertise in Laptop Hardware and Laptop Images

• Proficiency in Microsoft Windows 10 and Microsoft Office 365

• Strong problem-solving abilities

• Excellent communication skills

• Ability to work well in a team environment

• High degree of initiative and self-motivation

• Willingness to keep up with advancements in technology

• Ability to handle multiple tasks and prioritize work. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .