Job Information
Kratos Defense & Security Solutions, Inc. IT Support Specialist in Birmingham, Alabama
Job Descriptions:
Ready for What’s Next? Kratos Defense & Security Solutions develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises. We proactively build trusted relationships with our peers, partners and customers, and take ownership for our actions—always striving to do the right thing. This job is onsite at our office in Birmingham, AL.
GENERAL JOB SUMMARY:
The IT Support Specialist will be responsible for ensuring the smooth operation of Kratos’ computer systems. This position will manage the installation, maintenance, and troubleshooting of hardware, software, and some networking components to maintain optimal performance and security. The role involves monitoring system activity, implementing upgrades, vulnerability management, and providing technical support to users. Collaboration with other IT staff and departments is essential to address technical issues and implement IT strategies aligned with business objectives.
ESSENTIAL JOB FUNCTIONS:
Work support tickets and support IT projects for local office
Manage new user setups
Create/disable user accounts
Create/modify/delete security groups
Add/remove users to/from security groups
Create/modify system folder structure
Perform hardware/software installations and upgrades
Mitigate vulnerabilities from weekly reportEnsure backup operations complete successfullyDocument processes for creation of departmental SOPs
Report violations of corporate policies
Support IT Manager with network & system configurations, functionality, and securityGet training (as needed) to support essential job functions
Notify IT Manager of planned configuration changes to systems
Participate in training (as needed) to support essential job functions
SUPERVISORY RESPONSIBILITY:
This position has no supervisory responsibilities.
Required Experience:
Required Skills and Experience
US Citizenship
Bachelor’s degree and 2 years of experience, or 5 years of experience without a degree
Secret security clearance desired, TS preferred
Excellent written, verbal, and presentation skills
Exceptional time management and flexibility
Organized self-starter with minimal oversight
Capability to work closely with multiple teams to accomplish tasks
Ability to prioritize multiple tasks
Dedicated to producing excellent solutions consistently
Linux administration experience preferred
PHYSICAL REQUIREMENTS:
In performing the work for this position, the employee must be able to:
Perform work utilizing a computer for extended periods of time
Sit for extended periods of time without leaving the work area
Climb ladders and stairs in performing the work (rare)
Walk for reasonable distances while performing work
TRAVEL
Occasional limited domestic travel may be required.
THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INDIVIDUALS ASSIGNED TO THIS CLASSIFICATION. THEY ARE NOT INTENDED TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED.
A REVIEW OF THIS CLASSIFICATION HAS EXCLUDED THE MARGINAL FUNCTIONS OF THE CLASSIFICATION THAT ARE INCIDENTAL TO THE PERFORMANCE OF FUNDAMENTAL JOB JUTIES. ALL DUTIES AND RESPONSIBILITIES ARE ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS AND ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES TO PERFORM THIS JOB PROFICIENTLY. THE REQUIREMENTS LISTED IN THIS DOCUMENT ARE THE MINIMUM LEVELS OF KNOWLEDGE, SKILLS OR ABILITIES
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Keyword: hardware, software, network
Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class.
All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.
EEO Is The Law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)
Disability Accessibility Accommodation
If you require an accommodation to navigate or apply to our careers site, please send your request to HRAccessibility@kratosdefense.com or call 858-964-2916. Any inquires not related to requesting an accommodation will be discarded.
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The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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From: Kratos Defense