Job Information
Netflix Account Manager - Germany in Berlin, Germany
Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Role
Netflix is one of the world's leading entertainment services with over 260 million paid memberships in over 190 countries enjoying TV series, films, and games across a wide variety of genres and languages. Members can play, pause and resume watching, as much as they want, anytime, anywhere, and can change their plans at any time. With the incredible launch of our ad-supported model, we are now working toward providing more choices for consumers and a premium brand experience for advertisers. Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post-sale campaign execution workflow as a strategic partner to Netflix Agency Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution, and monitoring delivery performance to ensure flawless execution and excellent client service. Please note this position will be a hybrid position, based in our office in Berlin. Relocation support is available to relocate from abroad or within Germany if required. Key Responsibilities:
Partner with aligned Agency Sales Partners to understand client goals and objectives in order to deliver excellent customer service
Host weekly Pipeline & Pacing meetings with Agency Sales Partners to align on upcoming launches and active campaign performance
Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
Host campaign kick-off meetings and partner with the client on gathering campaign launch assets
Partner with cross-functional teams on the production of custom creative assets
Work closely with Ad Operations for flawless order implementation and technical troubleshooting
Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
Provide clients with necessary campaign performance including post-campaign wrap reports
Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities, and ad policies
Contribute to monthly billing & invoicing process with clients and finance
Establish strong working relationships with client and agency partners
We’re Looking for:
At least 3 years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
Experience with programmatic advertising
Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed, and PMP advertising
Excellent verbal and written communication skills
Fluency in English and German
Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
Proven project management skills with the ability to multitask and manage requests from various stakeholders
Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.