Job Information
Walmart (USA) Group Director, Site Operations: Campaigns and Events in Bentonville, Arkansas
Position Summary...
What you'll do...
Group Director , Site Merchandising – eCommerce Campaigns & Events
Want to help lead the way in redefining how customers shop online and work for “A People-Led, Tech-Powered Omnichannel Retailer.”
The Group Director, Site Merchandising of Campaigns & Events, is a critical leader in shaping the customer site experience for the peak seasonal and Deal event moments on Walmart’s website and app. This role is responsible for the end-to-end customer experience and campaign performance, overseeing everything from holistic site strategy to visual merchandising and content strategy to functionality and campaign planning and execution. They’ll drive impact, improvement, and innovation to create a truly frictionless online shopping experience and help our eCommerce business. The Campaigns & Events leader works across all categories to amplify the ideal assortment for Walmart customers in the moments that matter, such as Holiday, Black Friday Deals, Mother’s and Father’s Day, Halloween, Easter, Back to School/College, trending and social moments, and all corporate responsibility activations.
You would be a great fit for this role if you have a proven track record of building trust and working across all partner functional teams to break new ground by asking “What if?” and delivering experiences that delight shoppers. This role will be building new approaches and driving results through a blend of creative thinking, problem solving, agility in planning, and rolling up your sleeves. You will also have experience leading large, layered teams, driving synergy, and providing leadership, development, and support.
You’ll sweep us off our feet if :
You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.
You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
You have an incredible focus on operational excellence and getting the fundamentals right and can identifyopportunities for efficiency and improvement.
You ’re a leader who can build trust quickl y and can lead by influence , creating impact through partnership as well as ownership.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
You’ll make an impact by :
Creating an exemplary site experience – You’ll drive the holistic site strategy for approximately 100 on-site campaigns,using customer insights to tell a cohesive story and create a seamless customer experience, partnering with editorial to develop thevisual site merchandising and content strategy, site functionalityincluding navigation, search and browse,traffic planning, etc.
Telling a story through our site – You’llidentify key trend forecasts, define the program’s story-telling roadmap, anduse key functionalities like trends and search to enhance the customer journey on our site, telling a cohesive story to win customers’ hearts and minds.
Being a change champion – You’ll drive digital transformation through continuous improvement, adoptions of new technology and digital disruption – you’re team will own the pen on business requirements for key customers features you need to delight customers. You’ll also demonstratecuriosity with a growth mindset, fostering an environment that supports learning, innovation, and intelligent risk-taking; and you’llexhibit resilience in the face of setbacks.
M onitor ing site health and performance through analytics and key metrics – You’ll oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site.
Operating with excellence – You’ll land the fundamentals and help scale best-in-class efficient workflows, processes, and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.
Becoming a n invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution. You’ll work with merchants, marketplace, marketing, Walmart+, Walmart Connect (Ads), pricing, product, engineering, operations, stores, and beyond to deliver holistic experiences.
Building a high performing, best in class team – You’ll develop and implement strategies to attract and maintain a highly skilled and engaged workforce by recruiting, selecting, and developing talent. You’ll support mentorship, team development, and succession planning and will implement strategies and initiatives that attract and retain diverse and inclusive talent, embracing diversity in all its forms and actively supporting diversity goal programs.
Living our values – You’ll act as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. You’ll model the Walmart values to foster our culture, holding oneself and others accountable. You’ll maintain and promote the highest standards of integrity, ethics, and compliance.
Minimum Qualification:
- Bachelors Degree in business or related field or 4 years’ equivalent experience
Preferred Qualification:
10+ years related experience in Merchandising, Site Merchandising, ecommerce Product or Marketing, or related field
Masters Degree in Business or related field
6+ years demonstrated experience managing a team
6+ years of experience in consumer-focused e-commerce environment
Strong customer obsession focused on building the right site experience for our customer
Experience managing a P&L
Analytical and process-oriented, comfortable making data-driven decisions
Ability to set clear team objectives and performance measures
Ability to select and develop a team of future leaders
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
The above information has been designed to indicate the general nature and level of work performed in the role . It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .
The annual salary range for this position is $160,000.00-$320,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor Degree in business or related field or 4 years' equivalent experience
3 years' supervisory experience
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Business, Merchandising, or Site Experience, Supervisory experience
Masters: Business
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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